Mews vs. OPERA

The modern alternative to OPERA

More revenue. Happier guests. Unforgettable hospitality. Mews enables you to automate your daily operations while delivering remarkable service.

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The benefits of Mews

290%

ROI over three years

conversion rate with Mews Booking Engine

€149K

saved on booking fees annually

The business value of Mews and Mews Payments, IDC #EUR252407824

Why hoteliers choose Mews over OPERA

Mews isn’t an on-premises system adapted to being in the cloud. It’s a powerful, flexible hospitality platform with access from anywhere at any time.

Voted best PMS

For the second year running, Mews has been named Best PMS in the 2025 HotelTechAwards, fueled by verified hotelier reviews.

Mews has been named Best PMS in the 2025

Zero integration fees

1,000+ ready-made integrations in Mews Marketplace come with no connection costs, letting you experiment with ease.

Zero integration fees

200+ updates per year

Thanks to automated updates, you’re always running on the latest version of Mews – no scheduled downtime and no disruption.

200+ updates per year

Mews vs. OPERA: Experience the cloud difference

Mews

OPERA

Mews

OPERA

HotelTechAwards 2025 PMS ranking

Voted #1

Voted #3

HT score

100 out of 100

97 out of 100

Capterra rating

⭐️⭐️⭐️⭐️ 4.6

⭐️⭐️⭐️ 3.6

Cloud-native

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Fully focused on hospitality

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Knowledge base

Integrations marketplace

No downtime needed for updates

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Automatic software updates

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Zero integration fees for all apps in the marketplace

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What our customers say

Read the stories from Mews customers.

1/4

“The legacy PMSs haven’t moved on in the last 10 years. The decision to move to Mews was very easy because you provided what we needed and saw lots of potential too.”

Florian Ultsch Director of Business Development, Harry's Home

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“To provide five-star experiences for our guests, we needed a five-star hospitality cloud, and that’s exactly what we got with Mews.”

Romain Nouail Rooms Division Manager, Les Lodges Sainte Victoire

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“Mews has made day-to-day life in reception much easier. It’s really helpful that it’s a cloud-native system as our team can access it from anywhere.”

Elise Christopher Reception Manager Retreats Group

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“Our guests expect exceptional experiences when they stay at our hotels, which is why we chose Mews as our preferred hospitality cloud. The software is smart and unobtrusive, empowering our hoteliers to focus on guests while also delivering operational excellence.”

Esther Dysli CEO Private Selection Hotels & Tours

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More reasons why Mews is the best alternative to OPERA

Cloud–native

With Mews, you won’t have patchy fixes from cloud migration or features that aren’t available in the cloud version of the software.

99.9% uptime

Best-in-class security

No need to migrate to a new version

Simplify and automate

Grow your revenue, not your to-do list. Mews lets you relieve your staff from boring, repetitive tasks while increasing productivity.

Interactive dashboards

Color-coded reservation timeline

Time-saving automation

Flexibility, adaptability, scalability

Design your perfect hotel ecosystem to move quickly and meet the ever-changing needs of your guests.

1,000+ apps with no integration fees

Mews Open API

Access anywhere, from any device

Faster staff training

Mews is so intuitive that even staff without hospitality background can learn it in as little as 1 day – no headaches and no hand-holding.

AI-powered support chatbot

Help center embedded in the PMS

Role-specific e-learning paths

Quick and smooth migration

No downtime needed

Future reservations can be safely transferred to Mews from your current system, ensuring your operations stay uninterrupted.

Proven migration framework

With thousands of successful migrations under our belt, we’ve devised an onboarding process to mitigate risks and scale with ease.

Flexible deployment packages

Choose your deployment option – from self-service digital solutions to full on-site support. We’ll also provide training for your team leaders.

Our PMS is powering over 12,500 of the world's best hospitality brands. See our customers

FAQs

What are the key features to look for in a modern PMS?

A modern Property Management System should include reservation management, embedded payments, seamless integrations, mobile access and intuitive design. Mews delivers on all fronts with a cloud-native platform built for speed, efficiency and guest satisfaction.

How does Mews integrate with other hotel systems?

Mews connects with 1,000+ hospitality apps, including channel managers, CRMs, event tools and more. This ensures smooth data flow, reduces manual entry and lowers the risk of errors across your tech stack.

Will my existing reservations transfer when I switch to Mews?

Yes. Mews migrates current reservations from your old system to ensure business continuity. The Mews onboarding team manages the process, making the transition smooth and secure.

Does Mews provide automated updates?

Yes. Mews delivers frequent automated updates with no downtime or manual work required. You always get the latest features and security improvements without relying on IT support.

How does Mews improve the guest experience?

Mews supports contactless check-in and check-out, fast payments and personalized guest communication. These features reduce wait times, enhance service and create a smoother, more modern stay.

What are the benefits of choosing a cloud-native PMS like Mews over a cloud-based system?

Cloud-native platforms like Mews offer real-time data, built-in scalability and no reliance on on-site servers. Compared to traditional cloud-based systems, they’re faster to deploy, easier to maintain and better suited to evolving hotel needs.