Mews vs. Protel

The secure, dependable alternative to Protel

Mews was born in the cloud, not forced into it. We’re designed to empower remarkable hospitality without the baggage of legacy systems.

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The benefits of Mews

290%

ROI over three years

44%

processes automated

€149K

saved on booking fees annually

Why hoteliers choose Mews over Protel

Mews is a secure, cloud-native PMS that’s flexible to your needs and built to grow with your hotel.

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Voted best PMS

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Protel round 4

German-language Support

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200+ updates per year

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Mews vs. Protel: Experience the cloud difference

Mews
Protel

HotelTechAwards 2025 PMS ranking

Voted #1

Voted #36

HT Score

100 out of 100

31 out of 100

HTR rating

⭐️⭐️⭐️⭐️ 4.6

⭐️⭐️⭐️⭐️ 4.0

G2 rating

⭐️⭐️⭐️⭐️ 4.6

⭐️⭐️⭐️3.4

Capterra rating

⭐️⭐️⭐️⭐️4.6

⭐️⭐️⭐️3.4

Cloud-native

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POS

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X

Kiosk capability

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Knowledge base

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Self-paced, fully remote e-learning

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Multi-property management

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What our customers say

Read the stories from Mews customers.

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More reasons why Mews
is the best alternative to Protel

Automation

Boost your revenue without the extra workload. Mews automates repetitive tasks, freeing up your staff to focus on what truly matters and driving lasting productivity.

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Contactless check-in and check-out

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Automated guest messaging

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Embedded payments

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Maximize your revenue

Mews empowers your team to drive more revenue from every space – from parking, meeting rooms, fitness facilities and more.

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Flexible booking from hours to months

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Managed directly from the PMS

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Automated rate management

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Faster staff training

Mews is so user-friendly that new employees can get up to speed in just one day – no hassle, no constant guidance.

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AI-powered chatbot embedded in the PMS

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Mews University: self-paced e-learning

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An ever-expanding knowledge base

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Seamless migration

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No downtime needed

Future reservations are safely transferred to Mews from your previous system, ensuring no disruption to your operations while you’re making the switch.

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User-friendly

Our intuitive interface and self-paced training make it easy for any staff member, even those without hospitality experience, to get started quickly.

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Flexible migration options

Select the deployment option that suits you best – whether it’s self-service or full on-site support. We’ll also train your team leaders.

Our PMS is powering over 12,500 of the world's best hospitality brands. See our customers

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The Social Hub
Leven Manchester - EN
Airelles
Boundary London - EN
The Neighborhood Hotel - US
The Dylan – EN
Good Hotel - EN
Finn Lough hotel - EN
The Laundry Rooms - Canada
YHA - AU
Cornwall Hotel Collection - EN
Les Rouches Rouges

FAQs

What is Mews and how does it compare to Protel?

Mews is a cloud-native property management system designed to streamline operations for hotels and accommodation providers. It stands out because of its modern, flexible approach, offering a range of features that improve efficiency. Unlike Protel, Mews has been in the cloud from the start, eliminating the need for migrations and cloud adjustments of the software. 

Which system offers better automation, Mews or Protel?

Mews excels in automation, offering features that reduce manual work and increase operational efficiency:

  • Automated guest check-ins
  • Automated messaging
  • Task management automation

These features allow hotel staff to focus on more important tasks, improving productivity and guest satisfaction.

How user-friendly is Mews compared to Protel?

Mews is designed with ease of use in mind. Its modern, intuitive interface allows hotel staff to get started quickly with minimal training.

Protel, however, has an older interface that can feel outdated and often requires more training to master, which can slow down adoption and efficiency.

Can Mews help reduce operational costs compared to Protel?

Mews can significantly reduce operational costs in several ways:

  • Automated processes like check-ins, billing, and reporting
  • Cloud-based platform eliminating the need for expensive on-site IT infrastructure
  • Reduced maintenance costs due to the cloud’s scalability and ease of updates

Protel, on the other hand, may require a higher upfront investment in hardware and ongoing maintenance, resulting in higher long-term operational costs.

Which system is more scalable, Mews or Protel?

Mews is highly scalable and adaptable to properties of any size, from small boutique hotels to large hotel chains. Its cloud-based architecture allows for seamless growth without major infrastructure changes.

Protel can scale as well, but it may require more resources and manual effort to support larger operations, making Mews the easier and more cost-effective choice for growth.