Mews vs. RoomRaccoon
The scalable alternative to RoomRaccoon
More freedom. Less friction. Hospitality that scales. Mews delivers smooth operations, embedded payments and 1,000+ ready-to-connect integrations.
The scalable alternative to RoomRaccoon
More freedom. Less friction. Hospitality that scales. Mews delivers smooth operations, embedded payments and 1,000+ ready-to-connect integrations.
290%
ROI over three years
2x
conversion rate with Mews Booking Engine
€149K
saved on booking fees annually
The business value of Mews and Mews Payments, IDC #EUR252407824
Run smarter with Mews – the dynamic, adaptable platform with access from anywhere, at any time.
For the second consecutive year, Mews is voted Best PMS in the HotelTechAwards, powered by real hotelier reviews.
#1 PMS for 2025
1,000+ integrations in Mews Marketplace with no connection cost give you the freedom to explore and experiment with ease.
3x more integrations
With automated updates, you’re always on the latest version without downtime or disruptions, ensuring smooth operations year-round.
200+ releases annually
Key features
RoomRaccoon
HotelTechAwards 2025 PMS ranking
1st
14th
HT Score
100 out of 100
84 out of 100
Capterra rating
4.6
4.2
Number of customers
12,500+
2,000+
Cloud-native
Knowledge base
Number of integrations
1,000+
300+
Point-of-Sale
—
Revenue Management System
Yes, Al-driven
Multi-property management
Read the stories from Mews customers.
1/5
"Mews helps us to be open towards our customers instead of staring at a screen."
“As well as the product itself, the people are the most important thing for me – and I fully trust everyone at Mews.”
“Each guest has a different set of preferences and expectations, and Mews gives us the power and flexibility to meet and exceed them.”
“What I really liked about Mews is that I saw that the new generation, the 16–17-year-old students, understood the system immediately because of its logical flow of work.”
“Mews helps us stay flexible – it can be used by everyone and it's accessible from everywhere. That makes work much more convenient, saves us a lot of time and we're way faster at helping our guests or helping each other.”
Time-saving automation
Mews automates routine tasks, saving your team time and reducing errors so you can focus on creating exceptional guest experiences.
Frictionless check-ins and check-outs
Embedded payments remove friction
Robust cross-sell and upsell features
01
Grow your revenue
Discover a cloud-native platform that optimizes operations, boosts team performance and increases revenue from every booking and guest interaction.
Drive 50% more direct bookings
Generate $76 in upsells per guest
Automate payment processing
02
Easy staff training
Mews is so easy to use, even staff new to hospitality can master it in a day – no stress, no handholding, just smooth training.
Mews University: self-paced training
AI assistant embedded in the PMS
A constantly updated Knowledge Base
03
Customizable flexibility
Endless customization allows you to tailor the platform to fit your property’s specific requirements – no limitations, just possibilities.
1,000+ integrations with your favorite tools
Open APIs for total customization
Developer-friendly documentation
04
User-friendly interface
Our intuitive interface ensures that your team spends less time learning software and more time delivering excellent service.
Color-coded timeline for quick insights
Interactive dashboards for easy tracking
Frequent updates to improve usability
05
Join 12,500+ happy customers who’ve switched to Mews, with an onboarding process designed for minimal hassle and a smooth start.
No interruptions
Your property stays fully operational during migration, avoiding downtime, lost revenue and stress.
Safe booking transfer
Future bookings are securely moved to Mews – intact and accurate – ensuring no disruption for guests or staff.
Flexible onboarding options
Choose between self-guided or expert-led onboarding with training included to suit your team’s needs.
FAQs
Mews offers comprehensive automation, including advanced self-check-in, invoicing and payment processing, all easily integrated with property management tools. While RoomRaccoon suits smaller properties well, Mews takes it further with an all-in-one solution that automates everything from guest profiles to POS, giving businesses more control and customization over their operations.
Mews delivers a premium guest experience with real-time messaging, customizable self-service check-ins and seamless mobile access to services. With robust guest profile management, Mews excels at delivering highly personalized experiences and seamless guest communication.
Mews stands out with 1,000+ third-party integrations, connecting seamlessly with accounting software, channel managers, event management software, reputation management software and more. This flexibility allows businesses to create a highly customized tech ecosystem. In comparison, RoomRaccoon offers 300+ integrations.
Mews is designed with flexibility and customization at its core, offering a tailored and intuitive experience for front-desk teams. Its rich feature set and user-friendly interface empower hotel staff to manage complex operations effortlessly, making it ideal for both small boutique hotels and large-scale operations. With advanced tools and the ability to adapt to growing business needs, Mews is the perfect solution for properties looking for scalability, long-term growth, and a fully integrated guest management system.
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