Mews announces new strategic partnership to support hostels across the region in modernizing operations and guest journeys
[Dallas, Texas, 6 May 2026] – Mews, the leading operating system for hospitality, today announced a new strategic partnership with the North American Hostel Association (NAHA), a growing collective of hostel operators across Mexico, the United States and Canada. The partnership will give NAHA members access to Mews’ modern, cloud-native technology to streamline operations, improve the guest experience, and support long-term growth.
NAHA brings together over 150 independent hostel operators, providing a platform for collaboration, shared resources, and collective buying power. As the organization continues to grow, it plays an increasingly important role in supporting hostels to professionalize, scale, and adapt to evolving traveler's expectations.
As NAHA members gain access to Mews’ flexible property management platform, they will be able to automate key processes such as bookings, payments and reporting, while reducing manual work delivering a more seamless guest journey. For multi-property operators, Mews also provides a standardized foundation to manage multiple locations with greater consistency and control.
Many NAHA members are already using Mews to modernize their operations. Samesun, which operates eight hostels across Canada and the US, has streamlined processes across its portfolio, reduced manual setup and improved guest communication through unified profiles and automated messaging. By moving to a cloud-native solution, the group can now manage properties remotely from anywhere in the world, freeing staff to focus on creating meaningful guest experiences.
“Hostels are the foundation for building memories and meaningful connections among adventurous travelers,” said Frankie Maduzia, Co-Creator of Bunk+Brew Historic Lucas House Hostel and Co-Founder of NAHA. “By partnering with Mews, we’re giving our members easier access to modern tools that reduce manual work and help them focus on what makes hostels special: people, place and authentic experiences.”
“This partnership is about bringing the innovations that Mews is famous for into the hands of North American hoteliers,” said Richard Valtr, Founder of Mews. “By bringing operations, guest journeys and payments into one system, we’re providing a real platform for growth. We’re excited to support NAHA members as they expand their relationships with their customers.”
With a shared focus on community and operational excellence, the partnership will help hostels across North America adopt smarter, more efficient ways of working - while preserving the social, experience-led nature that defines hostel travel.
Exclusive partnership benefits are available for NAHA member properties. Contact Mews or NAHA to learn more.
About Mews
Mews is the operating system for hospitality, unifying workflows across revenue, operations and the guest journey so teams can automate the mundane and focus on memorable guest experiences. The Mews platform spans PMS, POS, RMS, Housekeeping and Payments, helping hoteliers move from property management to profit management. Powering 15,000 customers across 85 countries, the company was named Best PMS (2024, 2025, 2026), Best POS (2026) and listed among the Best Places to Work in Hotel Tech for six years running by Hotel Tech Report.
Media contact: press@mews.com
About North American Hostel Association
The mission of the North American Hostel Association (NAHA) is to advocate for and empower member hostel operators in North America, foster their business interests, and advance the overall hostel industry through resources, advocacy, and collaboration. Our primary industry contribution is our annual member conference hosted by members in different locations across North America. There, members have the opportunity to make connections, get educated, and find inspiration.
Learn more: https://www.northamericanhostels.org/
Media contact: membership@northamericanhostels.org