AKIN is a free, global loyalty program purpose-built for boutique hostels and hybrid hotels. It gives independent properties the tools to reward returning guests with tiered benefits, track loyalty across a curated network, and sync member data directly with Mews through a real-time integration. Expanded description: AKIN connects independent accommodation providers through a shared loyalty network that recognizes guests across every partner property. Members earn points with each stay, progress through four loyalty tiers, and select personalized rewards — all without membership fees. The Mews integration enables automatic two-way data synchronization between AKIN and Mews Operations. When a reservation is created or updated in Mews, AKIN detects the booking via webhook events, matches the guest to their loyalty profile, and attributes points and tier progress in real time. Guest profiles in Mews are enriched with loyalty classifications, tier information, and selected perk notes, giving front desk staff immediate visibility into a guest's status and preferences at check-in. AKIN automatically provisions its four-tier loyalty program (TIER1 through TIER4) and corresponding memberships within the Mews Loyalty API. As members progress through tiers, their Mews profile updates automatically — no manual data entry required. Key capabilities of the integration include: Automated booking import and guest matching via reservation webhooks Loyalty program, tier, and membership management through the Mews Loyalty API Guest profile enrichment with loyalty classifications and perk notes Room availability and rate lookups for direct booking support Paginated full-property sync for onboarding existing reservations In-memory caching and retry logic for reliable, efficient API usage AKIN serves a growing network of handpicked properties across the Americas and Oceania, helping independent operators compete with chain loyalty programs while preserving the character and authenticity that makes each property unique.
Automatic guest matching and loyalty profile enrichment on booking Real-time tier status, perk notes, and loyalty classification on guest profiles Four-tier loyalty program provisioned directly in Mews Membership creation and tier updates synced automatically Full historical booking import for property onboarding Room availability and rate lookups for direct booking support
