Dextr AI answers guest calls and messages around the clock in 35+ languages, provides property information, and checks live rates and availability. Daisy, our reservations agent, creates, modifies, and cancels bookings directly in Mews, helping hotels capture more direct bookings while reducing front desk workload. Payments and booking confirmations are handled through Mews according to your property's policies.
Beyond reservations, Alfred supports guests and offers relevant upsells; Manny coordinates staff workflows such as housekeeping and maintenance; and Cosmo automates direct marketing and guest re-engagement. Each agent is tailored to your property's operations, with requests escalated to staff when needed.
Key Benefits
- 24/7 guest assistance: Answer calls and messages promptly, including during peak periods and after hours.
- More bookings and upsells: Convert inquiries into direct reservations and offer relevant upgrades and services.
- Less repetitive work: Automate guest questions, reservation requests, and staff workflows.
- Automated growth marketing: Re-engage past guests and unconverted inquiries to drive repeat stays.
- Strong ROI: Dextr reports an average 5.4× client ROI with Dextr AI OS, combining incremental revenue and operational savings. Results vary by deployment.
- Connected to Mews: Use live availability, rates, and reservation updates to keep guest interactions accurate.
Start with Voice AI and add guest experience, staff operations, and marketing agents as your property's needs grow.
Product Gallery
