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LIMU

LIMU - The AI That Knows Your Hotel

Own the guest relationship from the first click.

Every day, visitors land on your hotel website, get inspired, then

book somewhere else – paying 15–25% commission to a platform that

showed up first.

LIMU shows up first instead. An AI sales agent that knows your hotel, reads

every visitor and takes them from "just looking" to

confirmed booking – room, spa, restaurant – without ever leaving your

website.

Fully integrated with Mews!

Every direct booking is commission you keep

Every booking through an OTA comes with a price tag: 15–25% gone on every

reservation.

LIMU moves the conversation to your website and keeps it there – all the way

to a confirmed reservation. A guest browses, asks questions and books.

Everything happens inside the chat, powered by live Mews

availability. The relationship starts with you and the revenue stays with

you.

The AI that knows your hotel

From the moment someone lands on your website, LIMU reads where they came

from, what they browse and how they move through the page. A business

traveler sees meeting options and express check-in. A couple celebrating an

anniversary gets the romantic suite, the spa, the champagne on arrival. A

family gets kid-friendly rooms and the breakfast deal. Every visitor gets an

experience built around them.

The whole booking in the same chat.

Most chatbots answer questions. LIMU closes deals.

From first question to confirmed reservation – room, wellness, restaurant

table – the entire transaction happens inside the conversation. Powered by

live availability, confirmed in seconds and logged automatically. By

the time they're ready to book, they already have everything they need,

right there in the chat.

Personalization that actually converts

Reads intent before the first message Business traveller, family weekend,

solo adventurer – LIMU picks up on the signals and adjusts the entire

experience before a single word is typed.

Shows the right thing once A guest who sees exactly what they need books

faster and spends more.

Speaks their language LIMU detects the visitor's language automatically

and responds fluently.

Gets smarter through the conversation LIMU builds a picture of each

visitor as the conversation develops and keeps adjusting. It feels like your

hotel already knows them – and it does when visitors or guests return to

your website.

Inspiration built in Reviews, photos and curated TikTok videos –

inside the chat, at the moment a visitor needs a final push. The

research, decision and booking happen here.

Own the guest before anyone else does

That gap between a visitor landing on your website and heading to an OTA is

smaller than you think. LIMU works in that gap.

If someone leaves without booking, their intent is captured so you can

follow up, stay present and convert them when ready. The relationship begins

on your platform and on your terms – a relationship no OTA can replicate or

take away.

Built on Mews, end to end

LIMU plugs directly into Mews so every booking is live, accurate and

handled automatically.

  • Room reservations – live availability, completed inside the chat,

straight into Mews

  • Wellness and other facilities – booked in conversation, confirmed

instantly, synced without a second thought

  • Restaurant tables – end-to-end reservations that drive on-property

revenue before guests even arrive

  • Live rates & availability – pulled directly from Mews in real time
  • Guest data sync – every chat informed by live reservation data so

the right offer reaches the right person every time

Up and running fast

Only one day to set up. A few clicks to connect with Mews. After that, LIMU

runs itself and your team can focus on the guests already through the door.

The AI that knows your hotel is ready to meet your guests. Visit limu.bot to

book a demo or see it in action!

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Mews x LIMU | The Hospitality App Store