Operto

Operto provides intelligent control of smart locks and other connected devices, enabling hotels to optimize operations and provide an outstanding guest experience via self check-in. Operto removes the transactional element of check-in and enables hotel staff to focus on genuine interactions that create 5-star guest experiences.

Unique access codes are programmed onto keypad locks for each reservation in Mews, giving each guest full flexibility to check themselves in through a convenient contactless experience. There’s no lines to wait in, keycards to collect, or phone apps to download. Operto partners with the world's leading lock manufacturers, including ASSA ABLOY and SALTO Systems.

Operto also provides in-room monitoring: noise and occupancy to prevent damaging parties and over-occupancies, and air quality monitoring to ensure a healthy space that optimizes sleep quality for each guest. Smart automation of HVAC systems ensures guest comfort, enables hotels to save up to 30% on their utility costs, and helps brand your property as an eco-friendly champion!

According to a 2018 Booking.com survey, 63% of hotel travellers want self check-in. In the post-COVID era, this number will be even higher. The days of long waits to get a keycard are over, and Operto is helping hoteliers around the world provide unforgettable hospitality supported by world-class technology - exactly what the new generation of travellers are looking for.

Mews package

Can only be purchased by users on the Professional plan or the Enterprise plan.

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