Profitroom is an award-winning hotel commerce platform that maximizes direct bookings and revenue for hotels and resorts globally with its powerful booking engine, CRM, and digital marketing tools.
Profitroom offers a comprehensive, award-winning platform designed to boost direct booking performance for hotels and resorts. Their services cover the entire guest journey and include:
- Booking Engine 360: A high-conversion, guest-centric booking engine integrated with hotel websites to maximize direct reservations, offering personalized upsells, cross-sells, and features like abandoned cart recovery.
- Channel Manager: A tool for efficiently managing all online sales channels (OTAs, GDSes) from a single platform, ensuring real-time rate and availability updates to prevent overbookings and maintain rate parity.
- CRM & Email Marketing Automation: An integrated platform for centralized guest communication, database management, and AI-driven email marketing to enhance engagement, drive repeat bookings, and strengthen guest loyalty.
- Websites for Hotels: Custom-designed, conversion-optimized websites built specifically for leisure hotels and resorts to provide a seamless, unique guest booking journey.
- Digital Marketing Services: Includes expert services for: Paid Advertising: Managing Google Ads, social media campaigns, and metasearch connections to drive high-quality traffic and direct bookings. SEO: Optimizing hotel websites and content to achieve high visibility in search engine results.
AI Agent: A 24/7 smart customer assistant to handle guest inquiries across multiple channels (website, WhatsApp, Messenger) and improve customer service efficiency.
Ancillary Products: Services like managing Vouchers, booking Experiences, and offering Extras to boost revenue and personalize stays.
Supported features of the Payments integration:
1) Retrieve reservations from Mews
2) Post & process payments via Mews Payments (with native Apple Pay & Google Pay support)
