Sadie AI is a 24/7 voice AI front desk and reservations agent for hotels. It instantly answers guest calls, provides property details, checks live rates and availability, and manages reservations directly in Mews — improving service speed and booking conversion.
Full Description: Sadie AI is an intelligent voice assistant built specifically for hospitality. Acting as a hotel’s always-available front desk and reservations agent, Sadie automatically answers incoming calls, understands guest requests in natural conversation, and provides accurate information about the property, rooms, and amenities.
Through its integration with Mews, Sadie retrieves real-time availability and rates for specific dates and room types, and can create, modify, or cancel reservations directly within the PMS. This allows hotels to deliver immediate service to every caller while reducing the workload on front desk and reservations teams.
Sadie stands out by offering:
Instant response: Every call is answered within seconds, ensuring no missed booking opportunities.
Full automation: Sadie handles booking and reservation management end-to-end through the Mews API.
Seamless integration: Uses Mews data for real-time accuracy in rates, availability, and reservation details.
Multi-language support: Communicates naturally in multiple languages for international guests.
Proven results: Hotels using Sadie have seen higher call conversion and guest satisfaction, while freeing up staff to focus on in-person service.
With Sadie AI connected to Mews, hotels can offer a consistent, professional, and fully automated voice experience — improving operational efficiency and guest engagement from the very first call.
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