Symphia image

Symphia

AI-powered guest engagement platform that automates messaging, contactless check-in, and upselling using live Mews data

Symphia

Symphia is an agentic AI designed for the hotel front desk — voice agents that handle guest calls and requests over phone and chat. It is grounded in your property's knowledge and connected to your systems, always on brand.

Features

  • iPad-based check-in kiosk: Allows guests to check in and out entirely on their own, contactless, with no staff required.
  • Real-time synchronization: By connecting to Mews, Symphia syncs reservations, guests, and rooms in real time. This ensures that every call, message, and check-in reflects the property's live data.