TechMeld is a facility management platform designed for the hospitality industry. It integrates with Mews to synchronize property resources and reservations, enabling automated maintenance workflows triggered by guest checkouts. TechMeld connects to the Mews API to retrieve the property's configuration, resource structure (buildings, floors, rooms), and reservation data. When a guest checks out, TechMeld receives a webhook notification and automatically generates maintenance tasks such as room inspections, cleaning verifications, and equipment checks based on predefined schedules and checklists.
The integration allows hotel engineering and maintenance teams to manage assets, track work orders, and coordinate technical staff — all informed by real-time occupancy data from Mews. Facility managers can define recurring maintenance schedules tied to specific rooms or assets, create digital instruction checklists with required sign-offs, and receive AI-powered analysis of reported issues. Key integration features include: automatic import of the property's room and resource hierarchy from Mews, real-time checkout detection via webhooks to trigger post-departure maintenance workflows, and guest data retrieval for contextual issue reporting.
TechMeld supports multi-language operations (3 languages) and provides a QR-code-based portal for guests and staff to report facility issues directly from any room.
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