Research
Empower Your Teams
Discover the secrets and benefits of smarter working, including improved operations, happier staff and a better guest experience.


What’s in this guide?
When you empower your teams with the ability to work effectively, the benefits can be felt across your entire business.
Team by team tips
This guide takes a look at some of the most important teams at your property and explores how empowerment can improve each department. We cover:
- Front desk
- Reservations and Marketing
- Housekeeping
- F&B
- Hiring and HR
Success stories from hoteliers
Get inspired by properties that have already taken steps to empower their teams, and find out how it has affected their operations.