Research

Empower Your Teams

Discover the secrets and benefits of smarter working, including improved operations, happier staff and a better guest experience.

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What’s in this guide?

When you empower your teams with the ability to work effectively, the benefits can be felt across your entire business.

Team by team tips

This guide takes a look at some of the most important teams at your property and explores how empowerment can improve each department. We cover:

Front desk
Reservations and Marketing
Housekeeping
F&B
Hiring and HR

Success stories from hoteliers

Get inspired by properties that have already taken steps to empower their teams, and find out how it has affected their operations.