Research
Inspiring Independents
Get inspired by some of the world’s leading independent hotels with tips on delivering operational excellence and unrivalled guest experiences.


What’s in this guide?
Go behind the scenes of eight innovative independent to see how they leverage their uniqueness, flexibility and technology to make big gains across their business.
How does a five-star Amsterdam hotel save hours every week across multiple departments? How did a Northern Irish lakeside haven boost RevPAR by 59%? And how does Berlin’s best hotel get double the average booking engine conversion rate?
There’s only one way to find out. Some of the guide’s key topics include:
• Sustainability
• Automation
• Payments
• Integrated POS
• Direct bookings