mews vs Agilysys

Mews vs Agilysys: Unified systems, unified data.

Other hospitality platforms make you pay for the parts that matter most. Mews includes payments, AI, revenue management and guest intelligence in one operating system and one subscription.

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4.6/5 HotelTechReport

4.6/5 Capterra

4.8/5 G2

4.6/5 GetApp

Mews vs Agilysys: how the two stack up

Key Feature

Agilysys

Centralized guest data

Data is tied to your guest’s profile, not just the reservation.

Every department works from the same guest profile, in real time.
Preferences, upsells and past follow the guest, not just the reservation.

Profile depth depends on how many modules you've purchased.

Preferences and spend history linked across PMS, POS, spa and F&B.
Guest data from third-party integrations outside the suite is not auto-unified

Embedded payments

One card authorization covers payments across the entire stay.

One card authorization covers every charge across the stay – rooms, F&B, spa and parking included.
Fraud controls, pre-authorization and reconciliation all happen inside Mews.

Payments cost extra and they're still not fully embedded.

Reconciliation still requires manual work.
Not included in the base PMS.
Reconciliation across revenue centers isn't automatic by default.

Revenue management

Built-in revenue management.

730-day forecasting with autopilot.
150M+ daily calculations, with rates recalculating every 1-5 minutes from real booking data.

No native RMS today.

Third-party system is required.
Revenue Intelligence currently in development.

Check-in experience

Go fully contactless or keep the front desk. Your call.

No third-party apps needed for mobile and kiosk check-in.
Apple and Google digital room keys, built in.
One guest profile for messaging, reservations and guest data.

Mobile and kiosk available but purchased separately.

Express Kiosk and Express Mobile are add-ons.
Digital keys available via the Experience Enhancers bundle.

Integrations

More verified integrations than any other system, to extend what Mews does natively.

1,000+ integrations in the Marketplace.
330+ API endpoints used by hundreds of partners.

Works best when you stay inside the Agilysys ecosystem.

Built around the module suite: PMS, POS, spa, golf, S&C and payments
Third-party integrations outside the suite noted as an area for improvement.
Properties preferring best-of-breed tools may find the ecosystem more constrained.

Housekeeping

Mobile-first housekeeping that runs in real time, powered by Flexkeeping.

Connected directly to reservations so front desk knows the second a room is ready.
AI voice assistant, maintenance tracking and productivity reporting included.

Housekeeping is available but less reliable in complex environments.

Room status, task assignment and mobile access available.
System glitches flagged in complex multi-outlet resorts.
Functionality depends on how many add-on modules you purchase.

AI and automation

AI across every team, built using one unified data layer.

Smart Tips surface guest insights, housekeeping notes and past-stay behavior proactively.
AI spans the full Mews OS, including upsells, dynamic pricing and guest intelligence.

30+ AI features built for resort environments.

guestsense.ai covers hyper-personalization, agentic process automation and more.
AI capabilities are focused on resort and F&B environments.
Revenue Intelligence and next-gen CRS are still in development.

Channel management and direct bookings

Coming soon: Every OTA connection, powered by the #1 channel manager in hospitality.

450+ channels and one login, in one operating system.
Powered by SiteMinder – the #1 rated channel manager 2026 by HotelTechAwards.
A booking engine built to drive direct bookings.

Channel connectivity available through third-party.

Booking engine and OTA connectivity available.
Channel management relies on third-party.

Reporting

Reporting across every department, no extra tools needed.

Reservations, payments, housekeeping, F&B and guest operations reporting in one place.
Drag-and-drop dashboards, custom metrics and built-in AI insights.
Cross-functional reporting from one data source.

Reporting works best if you're running the full Agilysys suite.

Analytics pulls from PMS and POS data in real time.
Depth drops significantly outside the full ecosystem.
Product enhancement delays reported, including slow reporting iteration.

Multi-property

Scalable whether you have one property or one hundred.

Shared guest profiles, centralized configuration and cross-portfolio controls.
Built-in group revenue comparison and portfolio-wide housekeeping.

Multi-property available but works best on uniform module sets.

Designed for large portfolios running consistent configurations.
Setup complexity scales across properties.
Initial implementation may require significant technical expertise.

Training time and onboarding

One system with one onboarding journey.

Train front desk, housekeeping, F&B and finance teams in one go, on one platform.
Most properties go live in under a month.
No integration mesh to configure.

Implementation complexity is the most-cited concern.

Initial setup may require technical expertise and can cause delays.
Project management quality flagged as an area for improvement.
Onboarding complexity scales with add-on modules.

Support

24/7 support on every plan, not just enterprise.

Emergency phone support in 10 countries.
Dedicated implementation manager for go-live with full property context.
One point of contact for PMS, payments, housekeeping, POS and revenue.

Support response times flagged across third-party reviews.

Concerns include delays in product enhancements and support response times.
Resolution speed and system reliability flagged in complex resort environments.

Awards and ratings

#1 Property Management System 2024, 2025 & 2026
HotelTechAwards (HotelTechReport)
#1 Hotel POS System 2026  
HotelTechAwards (HotelTechReport)
#3 Revenue Management System 2026  
HotelTechAwards (HotelTechReport) (Atomize, a Mews company)
#1 Channel Manager 2026 - SiteMinder  
HotelTechAwards (HotelTechReport)  
(Mews Channel Manager powered by SiteMinder - launching July 2026)
4.6 HotelTechReport rating
93% recommended by verified hoteliers on HotelTechReport

4.6/5

on Capterra

4.8/5

on G2

#29 Property Management System ranking (HotelTechReport )
2025 Gaming & Leisure Platinum Award

Trusted by modern hotel groups that outgrew the rest.

Time to level up

Join the hoteliers that already made the switch from Agilysys and see what running on Mews looks like for you.

get started with mews

Hear from hoteliers who switched to Mews

The onboarding team at Mews is fantastic. I reach out to them all the time, and even when they don't have an answer right away, they always come back quickly, with an even better solution than we were hoping for.
Erin Catalano
Senior Manager, Learning and Development
-
Lark Hospitality

More reasons to choose Mews

Built to work as one

PMS, payments, housekeeping and revenue management in one operating system. No separate licenses for kiosk, mobile check-in or payment modules.

Delivers a 476% three-year ROI on average
$1.3M in annual benefits for the average Mews hotel
Average $27,700 saved annually on no-shows and payment admin

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6707

9316

476%

three-year ROI

Read the report

Your team’s to-do list  is already done

Mews automates the tasks that eat into your team's day, and when you need help there's one support line for everything.

Pricing and forecasting staff efficiency up 65%
Back-of-house efficiency up 13.2%, worth $101,500 annually
44% of business processes run automatically, including  the night audit.

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0940

0781

8455

5080

8650

$101,500

average annual back-of-house efficiency gain

Read the report

Revenue management that thinks for itself.

Mews RMS runs over 150 million calculations every day and rates update every 1-5 minutes – so your pricing is always working, even when your team isn't.

RevPAR up 8.7% – that's $9.27 more per room, per night.
Direct bookings increase 4.3x on average after switching.
Customers save an average of $28,200 a year on OTA commissions.

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8417

8.7%

average RevPAR increase with Mews

read the report

Total Cost of Ownership

The smart math on switching

OTA commissions, payment friction and limited automation all eat into margin. Mews reduces the long-term cost of running a hotel and helps properties earn even more.

476%

three-year ROI

Save on OTA commissions

Mews customers save over $28,000 a year on OTA commissions through higher direct booking conversion.

Remove payment friction

No secondary payment system means reconciliation, folios and reporting all stay in one place.

Automate operations

With 44% of business processes automated, staff spend less time on admin and more time with guests.

See the impact. Estimate your ROI with our revenue and savings calculator.

Frequently asked questions

We’re a resort — does Mews handle F&B and spa natively?

Yes. Mews POS (ranked #1 HotelTechAwards 2026) handles F&B natively with charges landing directly in the guest folio. Spa and wellness integrations are available through Mews Marketplace. Unlike Agilysys, kiosk, mobile and payments are not separately licensed modules.

How does Mews pricing compare to Agilysys module-by-module pricing?

Mews uses a unified subscription model. There are no separate fees for kiosk, mobile check-in, or payment processing modules. The full platform is available from one contract.

Agilysys is strong in gaming and leisure resorts. Does Mews serve that segment?

Mews serves resort, lifestyle and full-amenity properties. The Spaces feature covers F&B, meeting rooms, recreational bookings and ancillary services. Mews Marketplace includes 335+ verified integrations for spa, activities and resort-specific tooling.

How is Mews different from Agilysys?

Agilysys offers a suite of hospitality products designed for complex resort and gaming operations, with separate solutions for PMS, POS, spa, golf, gaming and other functions. Mews takes a more unified approach, combining PMS, payments, revenue management, guest self-service, housekeeping and reporting in a single hospitality operating system. While Agilysys is particularly strong in gaming and leisure resorts, Mews also supports resort, lifestyle and full-service properties through features like Spaces for managing restaurants, meeting rooms and other amenities, plus 335+ verified integrations for spa, activities and resort-specific operations.

Implementation complexity is a common concern with Agilysys. What does Mews implementation look like?

Most properties go live in under a month. A dedicated Mews implementation manager handles configuration, data migration and training. No on-premise servers, no certifications required for staff.

Does Mews have native revenue management?

Yes. Atomize by Mews runs 150M+ daily rate calculations across a 730-day horizon, updating every 1-5 minutes directly inside the PMS whereas Agilysys doesn’t have a native RMS.

How does Mews handle multi-property management for resort groups?

One system covers one property to twenty. Shared guest profiles, centralized configuration and cross-portfolio reporting are all native. No separate central office subscription. Lark Hospitality onboarded 44 hotels in four months using Mews as a standardized foundation.

mews vs Agilysys

Mews vs Agilysys: Unified systems, unified data.

Mews vs Agilysys: how the two stack up

Time to level up

Hear from hoteliers who switched to Mews

More reasons to choose Mews

Built to work as one

Your team’s to-do list is already done

Revenue management that thinks for itself.

The smart math on switching

We’re a resort — does Mews handle F&B and spa natively?

How does Mews pricing compare to Agilysys module-by-module pricing?

Agilysys is strong in gaming and leisure resorts. Does Mews serve that segment?

How is Mews different from Agilysys?

Implementation complexity is a common concern with Agilysys. What does Mews implementation look like?

Does Mews have native revenue management?

How does Mews handle multi-property management for resort groups?

Time to level up

Hear from hoteliers who switched to Mews

More reasons to choose Mews

Built to work as one

Your team’s to-do list is already done

Revenue management that thinks for itself.

The smart math on switching

We’re a resort — does Mews handle F&B and spa natively?

How does Mews pricing compare to Agilysys module-by-module pricing?

Agilysys is strong in gaming and leisure resorts. Does Mews serve that segment?

How is Mews different from Agilysys?

Implementation complexity is a common concern with Agilysys. What does Mews implementation look like?

Does Mews have native revenue management?

How does Mews handle multi-property management for resort groups?

Your team’s to-do list  is already done

Your team’s to-do list  is already done