Capabilities
Mews Operations
The control centre for front office and back office staff with smart automation
Mews Guest Journey
A connected guest experience that’s memorable as well as modern
Mews Payments
Make every payment fast, secure and automatic
Mews Business Intelligence
Tools for better understanding your business
Mews Marketplace
Hospitality’s biggest marketplace of apps and integrations
Mews Open API
The power to easily connect your tech to Mews
By property type
The Danish hotel group uses Mews to streamline its processes and create a smooth, agile user experience for staff and guests.
60% higher RevPAR
in 2022 compared to 2021
6.7% booking engine conversion rate
at Annex Copenhagen
136% higher ADR
in 2022 compared to 2021
“With Mews we really feel like we’re in total control of our operations. It’s easy to pull up-to-date reports at any time and make adjustments to reservations.”
Uffe Hjaltelin Bressing
Assistant Front Office Manager, Absalon Hotel Group
Absalon Hotel Group needed a booking engine for each of their distinct properties that would drive conversions and offer a number of rates.
Mews Booking Engine has a simple, clean user journey that makes it easy for guests to make a reservation. At the booking stage, Absalon can upsell products like breakfasts and promote sustainability through a ‘Go green’ option that skips housekeeping. The reservations team can upload multiple rates for each room type, including ‘risk free’ fully flexible rates.
• 6.7% booking engine conversion rate at Annex Copenhagen (double the industry average)
• 5.5% booking engine conversion rate at Absalon Hotel
• 28% higher occupancy in 2022 compared to 2021
In order to maximize revenue, it should be easy for guests to pay – and for staff to process payments – throughout the guest journey.
When guests book via Mews Booking Engine, they can pay quickly and securely once they have selected their rooms, rates and any add-ons. Payment can also be taken onsite during their stay, as well as during online check-out where, for instance, the guest can select any extras they purchased at the bar. Once the guest has left, if there are charges remaining, Absalon staff can submit payment requests via email in just one click.
• 0.02% chargeback rate
• 81% payment request success rate
“Mews puts guests at the heart of the hotel experience, which is exactly what Absalon Hotel has been doing for generations. They’re the perfect technology fit for our needs.”
Uffe Hjaltelin Bressing
Assistant Front Office Manager, Absalon Hotel Group
"Mews is really easy to get to grips with, even if you don’t come from hospitality. This is vital for us as most of our staff are new to the industry, and they’re able to learn the system quickly"
Read more
My Hotels Gestion
France
.jpg?width=500&height=427&name=Category%20page%20tile-%20854x1000-50%20(11).jpg)
"We have been with Mews for several years and you can see how they’ve helped us to perform consistently well. Occupancy, revenue, guest satisfaction: it’s all there in the data"
Read more
9Hotel Collection
Belgium, France, Italy, Portugal, Switzerland
.jpg?width=500&height=427&name=Category%20page%20tile-%20854x1000-50%20(10).jpg)
"We’ve had amazing results with Mews Booking Engine, drastically cutting the amount of OTA commission we pay while also increasing our RevPAR thanks to upselling"
Read more
Green Hotels
France
