Capabilities
Mews Operations
The control centre for front office and back office staff with smart automation
Mews Guest Journey
A connected guest experience that’s memorable as well as modern
Mews Payments
Make every payment fast, secure and automatic
Mews Business Intelligence
Tools for better understanding your business
Mews Marketplace
Hospitality’s biggest marketplace of apps and integrations
Mews Open API
The power to easily connect your tech to Mews
Mews POS
Tap into the power of intuitive technologies for your hotel restaurant operations
By property type
The French youth hostel blessed with a beautiful location in central Paris leverages Mews to drive more direct bookings and online check-ins.
118% higher booking value
for direct bookings compared to channel manager
7.5% booking engine conversion rate
30% online check-in rate
“Mews Booking Engine is such a game changer. From its slick and intuitive design to incredible user experience from both the guest-facing and internal side, this was just what we needed. We’re not only seeing a higher number of direct bookings, but also a significantly higher booking value.”
Maud Saulnier
Manager, Auberge Adveniat
To drive more direct bookings, Auberge Adveniat had to reduce their reliance on Booking.com.
Their unique value proposition was an excellent starting point for improving direct bookings. Making a reservation with Mews Booking Engine is done effortlessly thanks to a simple and intuitive user journey. Auberge Adveniat can easily upsell items within the booking journey, including bath towels and padlocks to secure lockers.
• Over 30% of bookings are made direct through Mews Booking Engine
• 7.5% booking engine conversion rate
OTA commission tends to vary between 15-20%. Whenever bookings were made through channel managers, Auberge Adveniat was missing out on revenue through commission fees.
Mews Booking Engine is easy to set up and manage. It offers multiple rates and add-ons (such as late check-out and early check-in) that can be controlled by room type. By having a booking engine installed on their website, Auberge Adveniat was able to incentivize direct bookings and encourage guests to complete their reservation on the spot.
• 118% higher booking value for direct bookings compared to channel manager
Waiting in queues to deal with check-in admin is not an ideal start to a holiday. Since many guests understandably want to start exploring Paris as fast as possible, Auberge Adveniat tried to answer their prayers by assuring a smoother guest journey.
As part of Mews Guest Journey, Mews Online Check-in allows guests to handle check-in admin, such as signing digital registration forms, using their phone or laptop. Ahead of their arrival, guests receive an email with a link to the online check-in journey, which is simple and fast to fill in. This leaves more time for staff to make a genuine connection with guests upon arrival instead of typing in passport and card details.
• 30% online check-in rate
“We appreciate how Mews empowers us to focus on customer care, as making a genuine connection with our guests is what’s really important for us.”
Maud Saulnier
Manager, Auberge Adveniat
"I love that Mews combines all the key elements of a hospitality cloud into one platform. Solutions like booking engine, payments and online check-in all integrate together, and anything extra we ..."
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Whoo Bacalan
France
"Mews helps make us more than a hostel"
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JO&JOE
Austria, France
Français
