Capabilities
Mews Operations
The control centre for front office and back office staff with smart automation
Mews Guest Journey
A connected guest experience that’s memorable as well as modern
Mews Payments
Make every payment fast, secure and automatic
Mews Business Intelligence
Tools for better understanding your business
Mews Marketplace
Hospitality’s biggest marketplace of apps and integrations
Mews Open API
The power to easily connect your tech to Mews
By property type
The innovative hospitality brand uses the latest tech to give guests a frictionless stay – all powered through Mews.
20% RevPAR increase
(Jan-May 2023 vs Jan-May 2019)
90% occupancy
(May 2022 through May 2023)
8.7% booking engine conversion rate
CityHub dreamed of a seamless guest experience without the need to carry around cumbersome keys or find cash and cards for every transaction.
Upon check-in at a CityHub property, each guest takes an RFID wristband which functions as their customer identity. It can be used to open their pod’s door and to access the self-service bar so that every time they pour a drink, the charges are sent directly to Mews and processed through Mews Payments. This custom integration was built through Mews Open API.
• Zero connection fee to connect to Mews Open API
• Increased average guest spend
• 80% of all property transactions are automated with Mews Payments
Convincing guests to book direct requires a responsive website booking engine with a modern UI and a straightforward user journey.
CityHub uses Mews Booking Engine to drive more reservations and higher revenue. A clear, intuitive booking journey makes it easy for guests to select their desired dates and purchase extras like breakfast and bicycle rental. The user can easily change the language and currency to their preferred choice.
• 50% of CityHub Amsterdam’s bookings are made direct
• 8.7% booking engine conversion rate (3.3% is industry average for independent hotels)
• 12% higher average booking value for booking engine bookings compared to channel manager bookings
• 90% occupancy (May 2022 through May 2023)
Nederlands
