Hostellerie Cèdre & Spa Beaune customer story

Hostellerie Cèdre & Spa Beaune fulfils its grand ambitions with Mews

From hitting all their key metrics to boosting revenue with minimal effort, discover how this French five-star property uses Mews-powered technology to build a luxury guest experience.

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€14k+ earned in additional revenue in less than a month

49% increase in RevPAR from 2021 to 2022

Nine live integrations, zero connection fees

About Hostellerie Cèdre & Spa Beaune

Tucked away in a luxuriant garden in the center of Beaune, Hostellerie Cèdre & Spa Beaune is a five-star property offering 40 bespoke rooms and suites. It is a part of several collections (Authentic Hotels & Cruises, Vignobles & Découvertes, Qualité Tourisme and Clef Verte) that embody the French art of living. Guests can also relish a wealth of exquisite experiences in Clos du Cèdre, a Michelin Star restaurant, as well as a lounge bar with a fireplace and a Nuxe Spa in a vaulted stone cellar.

“We chose Mews because it offered superb quality at accessible pricing. Four years later, we’re still amazed by how much value it adds to our business. Our employees love it too.”

Lucie Brindjonc
General Manager, Hostellerie Cèdre & Spa Beaune

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Boosting revenue with complete space utilization

Challenge

Hostellerie Cèdre & Spa Beaune wanted to fuel a major revenue boost by diversifying their business, without the hassle of tearing down walls or building an extension.

Solution

Their goal was completed with a minimal amount of time and effort, without ever leaving Mews. Hostellerie Cèdre & Spa Beaune maximized the utilization of meeting and parking spaces with superb results: €14k+ of additional revenue in less than a month. For complete flexibility, parking spots are offered for rental on a daily or an overnight basis, and the hotel can vary the pricing between guests and non-guests. Thanks to the low maintenance costs, most of what they earn is pure profit.

Result

• 125+ additional spaces booked in the first month
• €14k+ of additional revenue in less than a month

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Full connectivity, zero connection fees

Challenge

In the past, expensive and time-consuming integrations forced hoteliers to wait months for two systems to be linked up, even after investing hefty sums. Hostellerie Cèdre & Spa Beaune needed a better way to connect.

Solution

As the first PMS to open up our APIs, Mews empowers hoteliers to explore a connected landscape with endless opportunities to innovate. With its nine integrations via Mews Marketplace, Hostellerie Cèdre & Spa Beaune unlocked its full potential by building a highly effective tech stack. Big hitters such as D-EDGE Channel Manager and Enigma fulfil their needs for technical excellence and seamless data collection. Full connectivity paves the way for this outstanding property to focus on remarkable guest experiences.

Result

• Nine live integrations
• Zero connection fees

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The sustainable pursuit of operational excellence

Challenge

Hostellerie Cèdre & Spa Beaune looked for new ways to improve their key metrics. Could moving to a modern hospitality cloud with an easy-to-use, agile interface be of service to this small hotel with grand ambitions?

Solution

Since moving to Mews, Hostellerie Cèdre & Spa Beaune has significantly boosted their key metrics. Most importantly, the administrative parts of a hotel stay remain frictionless and invisible to guests, who can focus entirely on luxury experiences instead.

Result

• 23% increase in occupancy from 2021 to 2022
• 49% increase in RevPAR from 2021 to 2022
• 21% increase in ADR from 2021 to 2022

“As a smaller hotel with grand ambitions, we’re thrilled to have such a responsive partner in Mews. Having a dedicated customer success representative who helps us optimize workflows and keeps us updated with new features is priceless.”

Lucie Brindjonc
General Manager, Hostellerie Cèdre & Spa Beaune

Integration spotlight

Hostellerie Cèdre & Spa Beaune connects to nine integrations through Mews Marketplace, from revenue management to connected kiosks.

D-EDGE

D-EDGE is one of the leading distribution systems in hospitality. Hostellerie Cèdre & Spa Beaune uses the D-EDGE Channel Manager to show their rates and availability on over 300 hotel booking channels. Its live, two-way connection with Mews assures that inventory gets updated almost instantly, eliminating the chances of booking issues.

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Visionline

Visionline enables guests to easily create room keys for themselves when checking in on the Mews Kiosk. Hostellerie Cèdre & Spa Beaune leverages its capabilities with the Mews Key Cutter integration that allows the room keys to be issued directly, with a single click.

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Hostellerie Cèdre & Spa Beaune customer story

Hostellerie Cèdre & Spa Beaune fulfils its grand ambitions with Mews

About Hostellerie Cèdre & Spa Beaune

Boosting revenue with complete space utilization

Challenge

Solution

Result

Full connectivity, zero connection fees

Challenge

Solution

Result

The sustainable pursuit of operational excellence

Challenge

Solution

Result

Integration spotlight

D-EDGE

Visionline

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Be the next success