Capabilities
Mews Operations
The control centre for front office and back office staff with smart automation
Mews Guest Journey
A connected guest experience that’s memorable as well as modern
Mews Payments
Make every payment fast, secure and automatic
Mews Business Intelligence
Tools for better understanding your business
Mews Marketplace
Hospitality’s biggest marketplace of apps and integrations
Mews Open API
The power to easily connect your tech to Mews
By property type
The French hybrid hospitality hotel has a connected tech ecosystem that includes automated payments and a seamless guest journey.
14.7% booking engine conversion rate
Zero chargebacks
100% of card payments automated
“Mews gives us payments peace of mind because we know that whether the guest is paying by card or any alternative method, the transaction will be fast and secure.”
Marie Collet
Sales and Admin Manager, Maison Juste
Hotels need to handle an increasingly diverse range of payment methods securely while keeping internal processes fast and effortless.
Every card payment to Maison Juste is automated through Mews Payments. This guarantees a high level of security while also cutting down on manual work for staff. Once a guest has departed, if they still have an outstanding bill, staff can action a payment request via email with a single click in Mews. Payment can then be made swiftly by the guest through their preferred method.
• 100% of card payments automated through Mews Payments
• 91% of post-stay payment requests completed at first time of asking
• 16% of post-stay payments made through Apply Pay
• Zero chargebacks
Some OTAs charge as much as 20% commission rates, so it’s vital that hotels have a reliable and effective means of direct booking on their own website.
Maison Juste uses Mews Booking Engine to give potential guests a modern, user-friendly booking journey. If the selected dates are unavailable, it automatically suggests similar dates to reduce drop-off. Once the room is selected, guests can book a number of add-ons including breakfast, flowers and pet reservations.
• 14.7% booking engine conversion rate (industry average for independent hotels is 3.3%)
“The Mews Booking Engine is really powerful. Not only can we easily set up multiple versions for different groups, but it’s also easy to manage add-ons and boost upsells.”
Marie Collet
Sales and Admin Manager, Maison Juste
Français
