About Postillion Hotels
The primary focus of Postillion Hotels is the meetings and events market. The group has three convention centres and numerous on-site meeting spaces across their seven properties, but they also welcome plenty of leisure tourism guests in addition to those lodging during events.
The group required a hospitality cloud that embraced automation to better handle the million conference guests that visit every year. It was high priority to provide a smoother check-in experience and allow the integration of a custom-built AI reservations bot.