Mews vs. Cloudbeds

The agile, reliable Cloudbeds alternative

Efficiency and reliability matter – to you and to your guests. Mews promises a 99.9% uptime SLA, transparent pricing and robust capabilities to maximize revenue.

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The benefits of Mews

290%

ROI over three years

7 months

payback on investment

44%

processes automated

Mews: The best Cloudbeds alternative

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Mews has been recognized as the #1 PMS in the 2025

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6x more integrations

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200+ updates a year

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Mews vs. Cloudbeds:
See the difference

Mews
Cloudbeds

HotelTechAwards 2025 PMS ranking

Voted #1

Voted #2

HT Score

100 out of 100

99 out of 100

Capterra rating

⭐️⭐️⭐️⭐️ 4.6

⭐️⭐️⭐️⭐️ 4.3

Number of ready-to-connect integrations

1,000+

400+

Open APIs

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Knowledge base

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Multi-property management

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Self-paced, role-specific e-learning

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Booking by hour, day, week, or month

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Self-serve kiosk option

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What our customers say

Read the stories from Mews customers.

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More reasons why hoteliers choose Mews over Cloudbeds

Reliable uptime

$198K+ savings compared to other systems. That's what Mews customers experience thanks to the difference in our uptime (Source: IDC White Paper).

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99.9% uptime guarantee

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Microsoft security guarantees and SLAs

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Public current and historical uptime info

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Mews Operations mobile app

With Mews Operations on your phone or tablet, your team can manage tasks on the go – no need to stay stuck at the front desk or in the back office.

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For housekeeping and maintenance tasks

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Message team members and guests

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Use on any mobile device with a browser

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Powerful booking engine

Capture more direct bookings – and reduce OTA fees – with our intuitive mobile booking engine. Simple. Transparent. And customizable.

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Up to $161K in yearly booking fee savings (IDC White Paper)

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Group reservations capabilities

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Secure, embedded payment platform

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Exceptional guest experience

Your guests deserve remarkable. Mews empowers you to exceed their expectations at every stage of their stay.

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Direct messaging with the reception

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Fully contactless check-in and check-out

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Mews Kiosk for check-in and key cutting

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More revenue from your property

Mews Spaces allows you to rent any space, for any duration, directly through your PMS, offering flexibility and convenience for managing all types of spaces.

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From parking spots to conference rooms

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Flexible time units: hourly, daily, or monthly

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Powerful upsell and cross-sell capabilities

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Fast staff training

Mews is intuitive and easy to use, enabling even new staff to learn quickly and start checking in guests within 24 hours of training.

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Interactive dashboards

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24/7 AI-powered support chatbot

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Mews University: role-based e-learning

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Easy and safe migration

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No downtime

All future bookings are securely migrated to Mews from your current system, ensuring uninterrupted operations.

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Trusted migration process

With thousands of successful transitions, our onboarding framework minimizes risk and guarantees scalable deployments.

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Customizable deployment

Select the best deployment method for your needs, from self-service digital tools, full on-site support to training for team leaders.

Our PMS is powering over 12,500 of the world's best hospitality brands. See our customers

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The Social Hub
Leven Manchester - EN
Airelles
Boundary London - EN
The Neighborhood Hotel - US
The Dylan – EN
Good Hotel - EN
Finn Lough hotel - EN
The Laundry Rooms - Canada
YHA - AU
Cornwall Hotel Collection - EN
Les Rouches Rouges

FAQs

Why is Mews a better alternative to Cloudbeds?

Mews is a powerful, automation-first PMS designed to simplify hotel operations. It offers a modern interface, 1,000+ integrations and an open API for tools like revenue management, accounting and guest services. With a mobile-first design, Mews enables contactless check-in, digital key access and full remote management from any location.

What are the key differences between Mews and Cloudbeds?

  • Recognition: Mews was ranked #1 PMS in the 2025 HotelTechAwards; Cloudbeds ranked #2
  • Integrations: Mews offers 1,000+ integrations vs. Cloudbeds’ 400+
  • Uptime: Mews provides 99.9% uptime for consistent performance
  • Flexibility: Mews supports flexible time units and includes a kiosk check-in solution, which Cloudbeds does not

Mews delivers more scalability and advanced tools for growing hospitality businesses.

Which PMS is better for multi-property management?

Mews is built for scale. It supports real-time data access, automated workflows, and cloud-native tools that simplify managing multiple locations. Features like Identity Access Management, role-based staff training, and easy system migration give Mews an edge over Cloudbeds for multi-property setups.

Why does Mews offer better automation for hotels?

Mews automates 44% of hotel operations (Source: IDC White Paper), reducing manual work and increasing efficiency. With 150+ updates per year and an open integrations marketplace, hotels can customize workflows without developer support. Automation covers group reservations, flexible time units, payments and guest communication.

Which PMS offers better guest self-service?

Mews leads in guest self-service with online check-in and check-out, in-lobby kiosks and real-time messaging. Guests can manage their entire stay contactlessly, reducing front desk workload and improving satisfaction. Cloudbeds does not offer self-service check-in kiosk functionality.

Do both Mews and Cloudbeds support mobile check-in?

Yes, both systems support mobile check-in, but Mews goes further with a full self-service suite. This includes check-in kiosks, messaging and a contactless guest journey powered by the Mews Booking Engine.