Mews vs. Guestline

The more flexible alternative to Guestline

Reliable uptime. Transparent pricing. Zero extra fees per booking. With Mews, every touchpoint is optimized for efficiency, profitability and guest comfort.

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The benefits of Mews

290%

ROI over three years

7 months

payback on investment

44%

processes automated

Mews: The best Guestline alternative

Mews is a robust, adaptable hospitality platform built with the guest in mind.

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Mews has been recognized as the #1 PMS in the 2025

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guestline round 4

6x more integrations

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guestline round 5

200+ updates a year

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Mews vs. Guestline:
See the difference

Mews
Guestline

HotelTechAwards 2025 PMS ranking

Voted #1

Voted #21

HTR rating

⭐️⭐️⭐️⭐️ 4.6

⭐️⭐️⭐️⭐️ 4.5

HT Score

100 out of 100

77 out of 100

Ready-to-connect integrations

1,000+

170+

24/7 support

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Support availability

24/7

16 hours a day

No connection fees for all integrations in the marketplace

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Flexible time booking

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Self-paced, role-specific e-learning

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Native housekeeping app

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Commission-free booking

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Open APIs

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Knowledge base

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What our customers say

Read the stories from Mews customers.

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More reasons why hoteliers choose Mews

Guest-centric by design

Mews is built around the guest and not around reservations, allowing staff to effortlessly access a guest's history and preferences.

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Mobile access

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Fast direct messaging

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No messaging app download needed

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Embedded payments

Mews Payments is a payment platform that streamlines operations for staff and guests, ensuring a fast, simple and seamless experience.

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Automation saves time and money

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Embedded system drives efficiency

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Tokenization ensures security

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Data security

Prevent cyberattacks, avoid data breaches and increase guest loyalty with enterprise-grade security features.

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ISO 27001, PCI-DSS Level 1, SOC 2 Type 2

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99.9% uptime SLA (99.93% in 2024)

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Microsoft security guarantees and SLAs

03

More revenue from your property

With Mews Spaces, you can rent any type of space for any length of time – directly from your PMS.

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From parking spaces to meeting rooms

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Hourly, daily, monthly booking options

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Robust upsell and cross-sell features

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Easy to learn

Mews is exceptionally intuitive and user-friendly, enabling even hospitality new staff to master it quickly and effortlessly.

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Interactive dashboards

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24/7 AI support chatbot

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Mews University: role-specific e-learning

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Smooth and easy migration

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Seamless data transfer

All future bookings are securely migrated from your current system, ensuring uninterrupted operations.

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Trusted migration process

With thousands of successful transitions, our onboarding framework reduces risk and ensures scalable deployments.

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Customizable deployment

Select the best deployment method for your needs, from self-service digital tools, full on-site support to training for team leaders.

Our PMS is powering over 12,500 of the world's best hospitality brands. See our customers

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The Social Hub
Leven Manchester - EN
Airelles
Boundary London - EN
The Neighborhood Hotel - US
The Dylan – EN
Good Hotel - EN
Finn Lough hotel - EN
The Laundry Rooms - Canada
YHA - AU
Cornwall Hotel Collection - EN
Les Rouches Rouges

FAQs

Why is Mews a better alternative to Guestline?

Mews is a flexible, automation-first PMS built for modern hospitality. It offers seamless third-party integrations, a cloud-native design and real-time access from any device. Automated workflows reduce manual tasks, helping staff focus on the guest experience instead of repetitive admin.

Why is Mews more cost-effective than Guestline?

Mews uses transparent pricing with no per-booking fees. It automates 44% of hotel processes (Source: IDC), cutting labor costs and boosting efficiency. Hotels using Mews see a 290% ROI over three years, with an average payback period of just seven months.

Why is Mews easier to use and implement?

Mews is easy to learn with an intuitive interface, drag-and-drop dashboards and a native housekeeping app. Staff can train through Mews University with role-based e-learning. Migration is quick and secure, often completed in one day without operational downtime.

Which system has better features?

Mews includes:

  • 1,000+ integrations
  • Native housekeeping app
  • Flexible time units
  • Open API for custom connections
  • 200+ product updates per year

Guestline offers fewer integrations, no native housekeeping app and lacks support for flexible time units.

What are the main differences between Mews and Guestline?

  • Industry rating: Mews is #1 PMS (HotelTechAwards 2025); ranking significantly higher than Guestline
  • Integrations: Mews supports 1,000+ vs. Guestline’s 170+
  • Features: Mews includes a native housekeeping app and flexible time units
  • Automation: Mews automates 44% of processes
  • Costs: No integration fees with apps from Mews Marketplace

Which system is easier to set up and use?

Mews is easy to deploy thanks to its seamless migration process, guided onboarding and intuitive UI. Training takes one day and AI-powered support plus an interactive help center provide ongoing assistance.

Which platform is better for small or large hotels?

Mews is a smart choice for both small and large properties. Small hotels benefit from automation, cost transparency and ease of use. Larger hotels gain scalability, advanced automation and deep integrations that support complex operations.