Mews vs. HotSoft
The HotSoft alternative that’s here to stay
Forget outages and integrations pains. Get 290% ROI in three years with Mews – the PMS built to grow revenue and keep your cash flow strong.
The HotSoft alternative that’s here to stay
Forget outages and integrations pains. Get 290% ROI in three years with Mews – the PMS built to grow revenue and keep your cash flow strong.
7 months
payback on investment
44%
processes automated
€149K
saved on booking fees annually
The business value of Mews and Mews Payments, IDC #EUR252407824
As former hoteliers ourselves, we know how hectic your days can be. We keep things simple, modern and moving fast, so your team can focus on guests, not systems.
For the second year in a row, Mews has been voted Best PMS in the 2025 HotelTechAwards, powered by real hotelier reviews.
Voted #1 PMS
Playing catch-up is for others. Mews updates 3x weekly and with 430+ Research & Development pros, so you’re always ahead of the curve.
200+ updates per year
Mews is trusted by over 12,500 properties of all sizes worldwide, delivering reliable, scalable solutions that adapt to each unique business need.
12,500+ customers
Key features
HotSoft
HotelTechAwards 2025 PMS ranking
1st
Unranked
HT Score
100 out of 100
Unavailable
Capterra rating
4.6
Unrated
Number of customers
12,500+
1,600+
Cloud-native
—
Unlimited access across devices and users
—
Knowledge base
Flexible length of stay – from hourly to monthly booking
Limited
Self-paced, role-specific training paths
—
Read the stories from Mews customers.
1/7
"Switching to modern, cloud-based software has completely transformed the way we work. I don't ever want to go back – Mews is a leading PMS in the French market."
“We’ve been with Mews for a few years now and it helped to transform the way we operate. It’s very intuitive to work with and saves our team so much time.”
“We’re really happy with Mews. The interface is so simple to use – it empowers our team to work faster and impress our guests with a flawless stay.”
“We don't want guests to feel like they're using too much technology. That’s where Mews shines – our guests get whatever they need in a few clicks, without any fuss.”
“We looked for a modern hospitality cloud to help us preserve our hotel’s historical legacy and inspire our guests to embrace it. Mews took away the operational burden so that we could focus fully on delivering once-in-a-lifetime guest experiences.”
“It’s much easier to manage reservations and finances when it’s all done through the same system. Mews has simplified our processes and made life easier for our Reservations Team.”
“In the two years we’ve been with Mews, we’ve seen great results. But what we really appreciate is that they don’t rest on their laurels: there are always new features and integrations, and it feels like it keeps getting better.”
Cloud-native
No more worrying about migrations and missing features. Access Mews on any device, enabling your team to collaborate seamlessly, wherever they are.
99.9% uptime guarantee
No migration to new versions required
Robust security measures
01
Quick and easy staff training
Mews is so easy to use, even staff new to hospitality can master it in a day – no stress, no handholding, just smooth training.
Mews University: self-paced training
AI assistant embedded in the PMS
Time-saving automation
02
Intuitive user interface
With a sleek, modern design and layout that feels instantly familiar, Mews lets your team hit the ground running without the steep learning curve.
Color-coded reservation timeline
Interactive dashboards
Strong focus on UI improvements
03
1,000+ integrations
Connect Mews with over 1,000 apps and tools with no integration fees so your tech stack works together seamlessly.
API-first approach for endless flexibility
Marketplace for easy discovery and integration
Open APIs to connect to custom tech
04
Secure booking transfer
Future reservations are safely imported into Mews – accurate, intact and ready to go – so there’s zero disruption for your guests or your team.
Proven onboarding process
Join thousands who’ve migrated to Mews. Our onboarding framework ensures a smooth start with minimal hassle.
Flexible deployment options
Go self-guided or choose expert-led onboarding – whichever fits your team best, training always included.
FAQs
Mews is a cloud-native Property Management System (PMS) designed to streamline hotel operations. It offers real-time access, automatic updates and integration capabilities, with 200+ updates annually.
Mews is cloud-based, offering real-time access from any device. It automates tasks, improves efficiency and scales with your business.
Mews guarantees 99.9% uptime, ensuring reliable performance and minimal disruptions.
Mews offers an open integrations marketplace with seamless connections to other systems. HotSoft has more limited integration options, often requiring extensive setups or manual work.
Yes, Mews is designed to scale with your business, handling everything from small boutique hotels to large hotel chains with ease.
Mews automatically updates in the background, with no downtime. Unlike legacy systems that need manual updates and cause disruptions, Mews keeps businesses running smoothly while staying up-to-date with the latest features and security.
We’d love to chat
But first, you'll need to update your cookie preferences. Our live chat relies on them to function properly.
Cookie management
Here you can manage your preferences regarding cookies:
Essential cookies
Essential cookies enable core functionalities of the website such as marking your data inputs, network management and accessibility.
Functionality cookies
These cookies allow a website to remember choices you have made in the past, like what language and currency you prefer, remember your name and email and automatically fill forms.
Analytical cookies
Analytical cookies help us improve our website by collecting and reporting information on how you use it.
Advertising cookies
Advertising cookies for delivering tailored and customized advertising.