Mews vs. HotSoft

The HotSoft alternative that’s here to stay

Forget outages and integrations pains. Get 290% ROI in three years with Mews – the PMS built to grow revenue and keep your cash flow strong.

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The benefits of Mews

7 months

payback on investment

44%

processes automated

€149K

saved on booking fees annually

Why hoteliers choose Mews over HotSoft

As former hoteliers ourselves, we know how hectic your days can be. We keep things simple, modern and moving fast, so your team can focus on guests, not systems.

Mews vs. HotSoft: Experience the cloud difference

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Mews
HotSoft

HotelTechAwards 2025 PMS ranking

1st

Unranked

HT Score

100 out of 100

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Capterra rating

4.6

Unrated

Number of customers

12,500+

1,600+

Cloud-native

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Unlimited access across devices and users

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Knowledge base

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Flexible length of stay – from hourly to monthly booking

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Limited

Self-paced, role-specific training paths

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What our customers say

Read the stories from Mews customers.

1/7

More reasons why Mews
is the best alternative to HotSoft

Cloud-native

No more worrying about migrations and missing features. Access Mews on any device, enabling your team to collaborate seamlessly, wherever they are.

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99.9% uptime guarantee

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No migration to new versions required

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Robust security measures

01

Quick and easy staff training

Mews is so easy to use, even staff new to hospitality can master it in a day – no stress, no handholding, just smooth training.

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Mews University: self-paced training

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AI assistant embedded in the PMS

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Time-saving automation

02

Intuitive user interface

With a sleek, modern design and layout that feels instantly familiar, Mews lets your team hit the ground running without the steep learning curve.

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Color-coded reservation timeline

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Interactive dashboards

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Strong focus on UI improvements

03

1,000+ integrations

Connect Mews with over 1,000 apps and tools with no integration fees so your tech stack works together seamlessly.

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API-first approach for endless flexibility

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Marketplace for easy discovery and integration

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Open APIs to connect to custom tech

04

Quick and smooth migration

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Secure booking transfer

Future reservations are safely imported into Mews – accurate, intact and ready to go – so there’s zero disruption for your guests or your team.

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Proven onboarding process

Join thousands who’ve migrated to Mews. Our onboarding framework ensures a smooth start with minimal hassle.

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Flexible deployment options

Go self-guided or choose expert-led onboarding – whichever fits your team best, training always included.

Our PMS is powering over 12,500 of the world's best hospitality brands. See our customers

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The Social Hub
Leven Manchester - EN
Airelles
Boundary London - EN
The Neighborhood Hotel - US
The Dylan – EN
Good Hotel - EN
Finn Lough hotel - EN
The Laundry Rooms - Canada
YHA - AU
Cornwall Hotel Collection - EN
Les Rouches Rouges

FAQs

What is Mews?

Mews is a cloud-native Property Management System (PMS) designed to streamline hotel operations. It offers real-time access, automatic updates and integration capabilities, with 200+ updates annually.

How does Mews improve hotel operations compared to HotSoft?

Mews is cloud-based, offering real-time access from any device. It automates tasks, improves efficiency and scales with your business.

How reliable is Mews in terms of uptime and performance?

Mews guarantees 99.9% uptime, ensuring reliable performance and minimal disruptions.

How do Mews and HotSoft handle integrations with other systems?

Mews offers an open integrations marketplace with seamless connections to other systems. HotSoft has more limited integration options, often requiring extensive setups or manual work.

Can Mews scale for large hotels or chains?

Yes, Mews is designed to scale with your business, handling everything from small boutique hotels to large hotel chains with ease.

How does Mews handle software updates?

Mews automatically updates in the background, with no downtime. Unlike legacy systems that need manual updates and cause disruptions, Mews keeps businesses running smoothly while staying up-to-date with the latest features and security.