AURA is the AI receptionist for hospitality. It answers every guest call, message and email — 24/7, in natural language, across phone, chat and email. Through the Mews integration, AURA works directly with your reservations, availability and guest profiles: it answers questions, creates and modifies bookings, and handles routine requests automatically — syncing everything back to Mews in real time. The result: no missed calls, less pressure on your front-desk team, and more time for the moments guests remember.
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