CheKin

CheKin

Chekin automates the full guest journey for 200,000+ properties: legal compliance, ID verification, online check-in, upselling and keyless access.

Chekin helps hotels and vacation rental managers automate the entire check-in process, from booking confirmation to check-out. Trusted by 200,000+ properties worldwide — including Interhome, Greystar, Novasol and Holidu — Chekin streamlines operations, saves time, enhances guest satisfaction and generates additional revenue.

Thanks to the integration, Chekin retrieves booking information from Mews and automatically invites guests to register online before arrival. In a single online form, guests:

• Add their ID details

• Verify their identity with biometric verification (OCR, facial match and liveness)

• Sign the rental agreement and house rules

• Pay the tourist tax and security deposit

• Receive a virtual key for smart-lock access, enabling a seamless 24/7 self check-in

All collected data is automatically sent to the relevant authorities where required, used to generate the legally required documentation, and securely stored in the Chekin cloud. Guest data is also synced back into your Mews account.

Beyond check-in, Chekin lets you boost revenue with personalized upsells, manage tourist taxes automatically, stay compliant with e-invoicing across Europe (Verifactu, Agenzia delle Entrate, e-Fatura, MyData and more), and centralize guest messaging in an AI Unified Inbox that answers questions 24/7 across WhatsApp, email, SMS and OTAs.

KEY FEATURES

• Branded, white-label online check-in with no app downloads

• Onsite check-in and self-service kiosks with OCR document scanning (incl. MiDNI in Spain)

• Automated guest registration and reporting to local authorities across 45+ countries

• Biometric identity verification — mandatory in Italy, Dubai and a growing list of markets

• Automatic tourist tax calculation and collection during online check-in

• E-invoicing compliance across Europe: Verifactu, AdE, e-Fatura, MyData and more

• Online deposits and damage protection to safeguard your properties

• Upselling of personalized experiences (clients see up to 35% revenue increase)

• Customizable digital guidebooks via email, WhatsApp, link or QR code

• Smart-lock integrations for 24/7 keyless self check-in

• AI Unified Inbox: 24/7 guest responses across every channel

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