myswiss.ai connects Mews to AI voice, chat, WhatsApp and Instagram concierge agents. It checks live availability and rates in Mews and creates the reservation directly in Mews, with no manual re-entry and no double-booking. Every conversation feeds a single inbox, so hotel teams keep full visibility while AI handles routine questions and bookings 24/7. Multilingual, trained on each property's policies, and live within days of connecting to Mews. Proven at Swiss Hotel Apartments, where it resolves 89% of guest inquiries without human escalation and cut first-response time from over 4 hours to under 3 minutes.
Key Features
- AI-Verified Availability & Rates: the AI checks live room availability and pricing directly from Mews before responding to guests.
- AI-Driven Reservation Creation: the AI completes bookings as reservations directly in Mews, no manual re-entry.
- Unified AI Inbox Across Channels: AI conversations from voice, chat, WhatsApp and Instagram link back to the relevant Mews reservation.
- Multilingual AI Booking: the AI books guests in their own language while the reservation posts to Mews normally.
