Userguest is a full-funnel marketing platform built specifically for hotels, combining proprietary booking behaviour data, AI-powered technology and human expertise to help hotels attract, convert and maximise the value of every website visitor.
Our direct booking solution brings together powerful acquisition and conversion tools across the guest journey.
AdsPlus delivers AI-powered paid ads, combining data, insights and recommendations with human expertise to deliver highly-optimise campaigns and maximise ROAS.
ConvertPlus then applies real-time personalisation to impact hotel website visitors, responding to intent and booking behaviour to increase conversion rates and maximise booking value.
Our proprietary data scripts capture advanced booking behaviour data, giving hotels deeper insights into how travellers search, interact and book. This data powers smarter recommendations, better campaign decisions and more relevant website experiences.
Our dashboard brings performance data, insights and recommendations into one centralised, transparent solution --- combining the speed and scale of AI with human expertise to deliver higher ROI from click to booking.
The Mews integration connects Userguest with the hotel's booking and property data, enabling more relevant marketing and conversion experiences throughout the guest journey. Hotels can use booking information and stay-related data to create more targeted offers, personalise website messaging and better understand the behaviour of guests who book directly.
Supported features:
- AI-powered paid ads
- Proprietary booking behaviour data & insights
- Website personalisation
- Smart Pop-Ups
- Social Proof Messages
- Targeted offers and promotions
- Automated Recommendations
- Centralised performance dashboard
- Transparent reporting and insights
- Expert support and consultation
