Venli — The Agent Management System for Hospitality
Deploy AI agents that work inside your Mews environment — across guest communications, operational reporting, revenue, sales, and every department in between — so your team can run more properties with less manual work.
What Venli does: Venli connects to your Mews account and gives your team two things: a copilot for everyday tasks, and autonomous agents that run workflows on their own.
The copilot sits inside your browser. Staff can ask it to pull and update systems like preparing for VIP arrivals with special requests, draft pre-arrival emails based on guest data, check rate parity across room types, or generate a daily revenue summary — all in natural conversation, all pulling live data from Mews.
Autonomous agents go further. You define the workflow, the data sources, and the rules — then the agent proactively work in the background without being asked.
--> A morning briefing agent that checks overnight reservations, flags anomalies, and delivers a summary to your inbox before your shift;
--> A housekeeping agent that reads arrivals, guest preferences, and past comments, then assigns tasks to the right team;
--> A sales agent that responds to event inquiries, builds proposals from your rate plans, and updates your pipeline.
Every agent has human-in-the-loop controls. Nothing writes back to Mews without staff approval.
Why one platform instead of five: Most hotels bolt on separate tools for point solutions like guest messaging, analytics, housekeeping, sales, and reporting. Each one needs its own setup, its own data connection, its own maintenance. Venli replaces that patchwork with a single AI layer across your entire operation — all running on the data already in Mews.
For hotel groups: If you manage multiple properties on Mews, Venli gives you cross-portfolio reporting, standardized agent templates you can roll out to new properties in one click, and centralized oversight of every agent running across your group.
What connects out of the box: Reservations, guest profiles, folios, rate plans, room inventory, and market segments — all in real time. Guest communication agents work across email, WhatsApp, SMS, and voice. Bulk operations on rate plans and room configurations are supported. If you're migrating properties to Mews from another PMS, Venli can assist with cross-system data mapping.
Setup: Connect your Mews account, invite your team, and start using agents the same day. No IT project, no consultants, no months of configuration.
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