Xbrandify is a visual AI concierge for hotels. Where most guest chatbots reply with text, Xbrandify answers with the property's own visuals, interactive cards, room galleries and offers, and turns the conversation into a direct booking in Mews, converting website visitors before they leave for an OTA. Connected to Mews, Xbrandify reads live availability, rates, room types, images and restrictions, so the concierge always presents current, bookable options in the guest's language. Guests can check availability, get exact prices, book, modify or cancel reservations, add extras like breakfast, and request services such as late checkout. Bookings and guest profiles are created directly in Mews, and service requests arrive as tasks and messages for the front desk, so staff work stays in one system. Webhooks and websocket events keep reservations and prices synchronized in real time. Xbrandify covers the full guest journey on the hotel's own channels, from first website visit to in stay requests via QR codes in rooms. Beyond rooms, the concierge helps guests plan their stay with tailored maps and a visual stay planner, recommending activities, restaurants and experiences around the property. Each property gets its own branded agent with a property specific knowledge base. The admin backend requires no technical skills, hotel staff manage content and see guest insights without touching the PMS setup.
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