Zentry
Zentry helps Mews properties deliver a contactless guest arrival experience without requiring guests to download an app or replace their existing smart locks.
For compatible enterprise locks, including SALTO, ASSA ABLOY Visionline, and ASSA ABLOY Vostio, guests receive secure Bluetooth Low Energy digital keys through Apple App Clips or Android Instant Apps. Guests simply tap the link in their browser, and their phone opens a temporary unlock experience—no app installation required.
For cloud-connected Wi-Fi locks from brands such as Yale, August, Schlage, Kwikset, Nuki, TTLock, and others, guests can remotely unlock their room from the same mobile web page. Properties may also offer the optional Zentry mobile app for this unlock method.
When a lock is offline or the network is unavailable, Zentry automatically displays a backup PIN for keypad-equipped locks. Guests can access the PIN through their SMS message or the mobile web experience.
What Makes Zentry Different
Hardware-agnostic integration
Zentry is built on the Seam smart-lock platform. A single Mews connection can support compatible hardware from 19 lock manufacturers, including ASSA ABLOY, SALTO, Schlage, Kwikset, Yale, Nuki, Tedee, igloohome, TTLock, 4Suites, Akiles, 2N, SmartThings, and more.
True Bluetooth keys for enterprise locks
For compatible SALTO and ASSA ABLOY locks without internet connectivity, Zentry delivers real Bluetooth credentials through Apple App Clips and Android Instant Apps. Guests can unlock the door without installing an app or requiring Wi-Fi at the lock.
Automatic fallback access
Zentry assigns the best available unlock method for each lock. Enterprise locks receive Bluetooth Instant Keys, while Wi-Fi locks use Remote Unlock. When the primary method is unavailable, the guest experience automatically displays the backup PIN.
Sustainability-focused
Zentry helps properties reduce their dependence on disposable plastic keycards. Properties can also use Zentry’s reporting to support their sustainability and ESG initiatives.
Compliance-first guest experience
SMS consent is collected before a guest’s phone number is used or a one-time authentication code is sent. Guest authentication uses SMS OTP, and consent and messaging activity are auditable.
Property-grade security and controls
Zentry includes organization-level data isolation, role-based access for administrators and staff, and audit logs for Mews webhook activity.
Simple operator onboarding
Connecting Mews is completed through a guided token setup. Rooms can be mapped using a simple room list, Mews resource dropdowns, and an automatic name-matching option. Properties can typically move from connecting Mews to delivering their first guest digital key during a single onboarding session.
Best Fit
Zentry is designed for independent hotels, boutique hotel groups, serviced apartments, and short-stay operators using Mews that want to provide a contactless arrival experience without forcing guests to install an app or replacing the smart locks they already own.
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