Automate hotel payment processing
Have questions about Mews Payments or want to know more? Simply fill out this form and your Customer Success Manager will be in touch.
Have questions about Mews Payments or want to know more? Simply fill out this form and your Customer Success Manager will be in touch.
Have questions about Mews Payments or want to know more? Simply fill out this form and your Customer Success Manager will be in touch.
Turns payment processing from clunky and awkward to a smooth part of the guest experience. Our payment gateway is part of your PMS and with Mews Terminals, the entire platform is efficient and secure.
Cater to the different payment preferences of your guests while you also save staff time. Whether you and your guests prefer contactless or in-person, we let you – and your visitors – decide how and when to pay.
At the time of booking
In-person
Checking in online
At Mews Kiosk
Give guests and staff more time and more confidence with secure payment automation from Mews. By making payments fast and seamless, staff spend less time asking for payments, typing in numbers, and looking at their screens and more time connecting with guests.
Secure tokenization
Credit card details are replaced with an encrypted token so sensitive data is never seen or collected.
Safe and easy
3DS optimized and PSD2 compliant so you can always be sure that card information is protected.
One-click payments
Card information is collected from the start and ready to use for additional charges.
More ways to boost revenue
Make it easy for guests to pay without the need to show their cards repeatedly.
Easy refunds
When a refund is needed, staff can apply it in seconds – even without the card being presented.
Virtual card detection
Mews recognizes virtual cards and automatically processes the payment at a time set by you.
Give your accounting team something to smile about. Mews Payments removes the need for a separate payment provider for total visibility of your financials.
Real-time overview
Centralized reconciliation
Reconcile payments in one click. It’s really that fast and easy.
Tailored payment reports
Get the data you need to monitor the health of your business.
Flexible settlement rules
Enable automatic payments when card information is available.
Failed payment solution
Automated communications and tasks make resolutions efficient.
Incorporate the industry’s highest security standards. With Mews Payments, property and guest data is stored and processed safely, with automated processes designed to reduce the risk of fraud, theft or manual errors.
PCI DSS compliance
Microsoft Azure servers and payment gateway provider are fully PCI DSS compliant.
Tokenization
Read the stories of how Mews Payments helps our customers.
1/4
"Automated payments are a game changer. Digital receipts and automatic reconciliation help to make it a much faster, smoother experience for our team and for guests."
ADR increase in six months over 2021. Read more
"Using Mews Payments allows us to really concentrate on our guests and give them the attention that they deserve."
a week of admin work saved. Read more
“Mews gives us payments peace of mind because we know that whether the guest is paying by card or any alternative method, the transaction will be fast and secure.”
chargebacks. Read more
"Our chargeback rate is very, very low. I would say we have less than five chargebacks a year."
Fast
Fast connections mean fast updates. Keep your data updated – always.
Global
Different currencies, different languages, we help you connect.
Integrated
One complete ecosystem – PMS, POS and payments together.
Guest-centric
Your business revolves around your guests. So does Mews.
Flexible
Whatever your size, whatever your segment, Mews works.
Automated
Solutions that drive disengagement from tech and connection with guests.
Make it remarkable.
Ready to take the first step towards a more efficient, flexible, guest-centric approach to hospitality?
FAQs
Mews Payments is a fully integrated payment gateway that uses automation to process transactions with just a single click at any point in your guests’ journey. Fast, secure and automatic, Mews makes it easy for guests to pay, resulting in a smooth, seamless payment experience. And with one vendor managing your hotel PMS and your payments, deployment is quick and efficient.
Hotel payment processing is more complex than it might seem. It is the entire process by which a payment is made and funds are received, which includes payment by the guest, the process of validating the payment, a transmission of the payment via a payment gateway, authorization, confirmation and settlement.
With payment processing integrated into your PMS, payments are processed and show up in your system immediately.
Chargebacks are a part of business, but they can also be time consuming to manage – time you don’t have. If a chargeback happens, we’ll be there at every stage to help support you. You’ll receive an automatic notification about opened disputes. From there we’ll share guidelines on how to manage the dispute, communicate with the payment provider, and help you submit evidence until it’s resolved.
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