Do more with guest data
Mews for Salesforce lets you use your guest data to its fullest potential, maximizing your sales and marketing efforts. With a two-way connection between your PMS and Salesforce CRM, growing revenue and improving the guest experience is easier than ever.
Tailor every touchpoint
Drive personalized, relevant offers and upsells at key moments in the guest journey
Improve staff efficiency
Ease the burden on staff with automation updates that eliminate the need for manual entry
Connect with ease
Get even more benefits from the Salesforce platform – without expensive development
With rich guest data available in your CRM, you have countless ways to improve your guests’ experiences.
Communicate seamlessly
Harness historical insights
Enhance guest experience
Discover creative ways to unlock profit, thanks to in-depth insights on guests and their spending habits.
Boost your ROI
Master rate discussions
Maximize upsell opportunities
With quality data you can save time on tasks and drive better decisions and outcomes.
Prioritize your prospects
Streamline team efforts
Automate daily tasks
Straightforward set-up
No bespoke development, no consultants or technical expertise needed. Get yourself up and running easily.
Rich data profiles
Mews is built to be guest-first. Now that same approach and the data we collect is available in Salesforce.
Guest spend tracking
Make informed decisions with an accurate picture of the spending power of guests and companies.
Affordable
Mews for Salesforce may be able to help you reduce your costs by letting you eliminate expensive custom integrations.
Automatic updates
Receive information on company profiles, customer profiles, reservations and spending - updated hourly.
Portfolio compatible
Automatically add new properties to Mews for Salesforce in just a few minutes without complex mapping.
"Mews has been at the forefront of cloud innovation in the industry, and we’re very excited about the role they’re playing as enterprise hospitality brands shift more of their property and guest-facing technology into the cloud."
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From its start in 2012, Mews has been committed to designing technology that puts the guest at the center of the system. Salesforce Ventures recognizes this, and in December 2021 announced their decision to make a strategic investment in Mews.
Created as part of this collaboration, the Mews for Salesforce app empowers Salesforce to launch a strong presence in the hospitality space. The app is the first listing in the Salesforce App Exchange that allows hoteliers to directly transfer rich guest data into the Salesforce environment via application software, solving a long-time hotelier headache: the inability to reap the benefits of integrating customer data which is held separately in a PMS and a CRM.
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Connecting your PMS and CRM is a game changer for guest experience and efficiency
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Dive into the key hospitality metrics of 2023 to track industry trends, assess your property’s performance and understand how to plan for more success.
Discover 11 must-track metrics for any General Manager looking to bring sustained success to their business in the new era of hospitality.
Download your guide to moving to a new property management system, covering the 10 questions you need to ask, typical implementation timelines, and what makes a successful onboarding.
Learn how to perfect your guest messaging across multiple channels and you can increase loyalty, boost revenue, and ultimately achieve a higher lifetime value for guests.
Make it remarkable.
Ready to take the first step towards a more efficient, flexible, guest-centric approach to hospitality?
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