AI adoption has crossed a tipping point in hospitality. It’s no longer something early adopters are experimenting with – it’s the new baseline for competitive properties.
Mews surveyed 500+ hoteliers to find out how AI is being used across the industry right now: which tasks it’s handling, what’s holding hotels back, and where the biggest opportunities still lie.
Whether you’re just getting started or looking to scale what’s already working, you’ll get a clear industry benchmark and a practical roadmap for the next 18 months.
What’s inside
- See where 98% of hoteliers are already using AI – and what they’re doing with it
- Explore the four barriers holding properties back (and how to move past them)
- Identify which tasks are ready for more automation – and where humans need to stay in the room
- Get four concrete steps to get AI-ready in 2026
- Read the four-phase adoption roadmap: from data foundations to agentic AI