Webinar

Rethinking Hotel Data

Part two in our Future of Hospitality series, the Rethinking Hotel Data webinar explores the most important metrics for hoteliers, and why tracking data is vital for success.

22 April 2021

Online

14:00 GMT

Rethinking Hotel Data webinar hero image

The speakers

Joris Beerten

Global Commercial Director, OTA Insight

Michael Bennett

CMO, Cendyn

Pavla Munzarova

CFO, Mews

Matt Welle

CEO, Mews

Vivian Alofs

Director of Revenue Management, Pandox

Alex Hysbergue

Principal Consultant, Inji Niji (ex-CitizenM)

Agenda

14.00 - 14.20

Introduction

14.20 - 15.00

Discussion with panellists

Rethink data in real time

Time waits for no one and neither does data. Actionable, real-time data helps to plan your operational, financial and marketing strategies. You can look to the past, too, with YoY property and competitor data perfect for building leaderboards that track success.

Maximize profitability

It doesn’t matter how smart you are – algorithms will always be smarter. But that’s good: embracing business intelligence tools that study market trends, occupancy data and much more can help to develop new pricing strategies.

Connect with your guests

Hospitality is all about being hospitable, and it’s easier to do that if you know your guests. Data can build in-depth guest profiles, allowing you to segment messaging and personalize experiences to keep your customers returning.

15.05 - 15.30

Q&A via interactive app Sli.do

What you will learn

Industry experts walk us through strategies that can inspire change for you and your team.

We consider the impact that data will have on the industry going forward.

Live Q&A with a range of hoteliers and tech companies (large and small) to answer questions from across the community.

Interested in this webinar?

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