Unfold 2023: Empowering your teams
It’s all very well having the best technology, but it won’t work unless you have the right team in place and empower them to use it. Kari Anna spoke about why Nordic Choice’s culture and teams come first.
Take diversity seriously: every hotel has a diverse roster of guests, so it makes sense that a diverse team will serve them better
Culture builds loyalty and trust, both for employees and guests
Get sustainability buy-in across the business – going green isn’t the job of one department
Kari Anna Fiskvik
VP Technology - Nordic Choice Hotels