Akia is an AI agent built for hotels and vacation rentals, trusted by thousands of properties. She runs the guest journey herself, from the first question to the review after checkout.
She doesn't wait to be asked. Akia watches every reservation and every message, replies within seconds at any hour, and resolves most of it on her own. Your team only hears about the ones that genuinely need a person, and they get their day back.
Because she's synced with Mews, she already knows who's arriving and what they booked. That's what makes her answers right and offers land at the moment a guest actually wants them.
Guests get a property that always answers. You get more direct bookings and more revenue out of every stay.
One agent covers all of it, so you're not stitching five tools together to get there.
Book a demo and see what she does.
- Unified inbox - Manage all messages in one place: text, email, voice, OTA, WhatsApp, social
- Guest journeys - Schedule guest messages from pre-arrival to post-stay marketing
- AI Responder - Trained on your FAQs, policies, and guest data to resolve inquiries on her own.
- Upsells - The early check-in, upgrade, and late checkout at the right moment.
- Digital Check-In - Verify guest ID, selfie, and credit card info before they arrive
- AI Voice - Picks up the phone and automatically responds to inquiries and capture bookings.
- Surveys and Reputation - Capture negative feedback before checkouts, and direct happy guests to your review sites
- Marketing - Sync PMS data for your email audiences and tie all bookings to the email and sms campaign that drove them.
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