Capabilities
Mews Operations
The control centre for front office and back office staff with smart automation
Mews Guest Journey
A connected guest experience that’s memorable as well as modern
Mews Payments
Make every payment fast, secure and automatic
Mews Business Intelligence
Tools for better understanding your business
Mews Marketplace
Hospitality’s biggest marketplace of apps and integrations
Mews Open API
The power to easily connect your tech to Mews
By property type
The French hotel management company benefit from unlimited connectivity and revenue-driving digital processes.
Double the RevPAR at BABEL Belleville
between Oct-Dec 2021 and Oct-Dec 2022
10% higher average booking value
for booking engine bookings compared to OTAs
96% occupancy at BABEL Belleville
in second half of 2022
“Mews is really easy to get to grips with, even if you don’t come from hospitality. This is vital for us as most of our staff are new to the industry, and they’re able to learn the system quickly.”
William Attal
General Manager, Babel Belleville
The higher the proportion of bookings made through channel managers, the more revenue hotels are missing out on through commission fees.
Mews Booking Engine is easy to set up and manage, with multiple rates and add-ons (such as late check-out and early check-in) that can be controlled by room type. BABEL Belleville uses the free price comparison widget that compares direct prices with Booking.com and Expedia, encouraging guests to continue with their reservation.
• 9% booking engine conversion rate at BABEL Belleville (industry average is 3.3%)
• 10% higher average booking value for booking engine bookings compared to OTAs
Guest expectations have changed and many now expect a contact-free, digital option for check-ins. Hotels need to be able to provide this, while also ensuring they can capitalize on additional revenue.
With Mews Guest Journey, guests can check in online ahead of time, meaning they can get to their rooms faster upon arrival. Online check-in also acts as an upselling tool for the hotel, as guests can add extra items with the ‘Upgrade your stay’ option. They can also check out online from the evening before their departure, helping them to skip any reception queues and begin their onward journey sooner.
• 26% of guests check in online at BABEL Belleville
• Less printing (e.g. registration cards), important for BABEL’s Clef Vert membership
“With Mews we have much more flexibility with how to run individual properties. For instance, it’s very easy to connect different integrations to different hotels, depending on their needs.”
Anne-Sophie Joumas
Director of Revenue, My Hotels Gestion
"We chose Mews because it offered superb quality at accessible pricing. Four years later, we’re still amazed by how much value it adds to our business"
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Hostellerie Cèdre & Spa Beaune
France
"Friendly Hotel Collection benefits from a modern guest and user experience"
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Friendly Hotel Collection
France
"Mews gives us payments peace of mind because we know that whether the guest is paying by card or any alternative method, the transaction will be fast and secure"
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Maison Juste
France
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