Opus XVI customer story

Opus XVI uses modern Mews tech to boost its historical legacy and unique stays

This luxurious hotel in Bergen, empowered by Mews technology, provides a fully automated guest journey while hitting its main targets.

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67% increase in RevPAR

from 2021 to 2022

34% increase in ADR

from 2021 to 2022

Three weeks to go live

About Opus XVI

Owned by the relatives of the famous Norwegian composer Edvard Grieg, Opus XVI is a luxurious hotel located in the heart of Bergen. Once a protected bank, the building is a local landmark hosting 65 individually designed rooms, along with a restaurant and bar. Just like the great composer, its chefs draw inspiration from nature, sourcing the ingredients from local farms and the sea.

Rich historical legacy flows through the hotel’s opulent architecture. Chandeliers and majestic marble columns make a stunning backdrop for weddings, conferences and family celebrations alike. Cultivating a unique experience with every service and guest interaction, Opus XVI is ideal for travelers who want to truly connect with their destination.

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“We looked for a modern hospitality cloud to help us preserve our hotel’s historical legacy and inspire our guests to embrace it. Mews took away the operational burden so that we could focus fully on delivering once-in-a-lifetime guest experiences.”

Alexander Grieg
Owner / Managing Director

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Operational success driven by an intuitive hospitality cloud

Challenge

Opus XVI’s goal to provide remarkable guest experiences was limited by a legacy property management system which lacked modern tools and was restrictive when it came to hotel tech integrations.

Solution

By embracing an innovative hospitality cloud, Opus XVI made significant improvements across their KPIs. Since the Mews platform is easy to use and helps to automate daily operations, staff can focus on what really matters: ensuring a unique guest experience inspired by the hotel’s rich historical legacy.

Result

• 67% increase in RevPAR from 2021 to 2022
• 34% increase in ADR from 2021 to 2022

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Three weeks to go live and achieve exceptional results

Challenge

Transition to a new hospitality cloud had to be easy and seamless so that Opus XVI could continue achieving exceptional results.

Solution

Working closely with the property’s key stakeholders, the Mews Implementation Team ensured that Opus XVI would go live within three weeks. Onboarding excluded any complicated, time-consuming hardware installations, and the staff had access to Mews University which helped them get up to speed and quickly embrace their new system.

Result

• Three weeks between welcome call and go live

Opus XVI uses modern Mews tech to boost its historical legacy and unique stay

“Music is an essential part of Opus XVI. Grieg was a master of originality and individuality, so it’s great to see those qualities echoed in our PMS too. Mews has a harmony to it that allows work to flow naturally and helps us cultivate a luxurious experience. It inspires us to stay ambitious.”

Alexander Grieg
Owner / Managing Director

Integration spotlight

Opus XVI currently uses fourteen integrations, including upselling and revenue management.

Oaky

Oaky is hyper-personalized upselling software that helps Opus XVI boost revenue through enriched guest experience and branding. It maximizes the average spend per guest and takes the legwork out of the upselling process by leveraging segmentation, dynamic pricing and more.

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Atomize

Atomize provides Opus XVI with automated real-time revenue management. The integration with Mews means that any changes are automatically reflected in the platform, while data analysis and multi-property reporting makes it easy for the team to track performance.

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Opus XVI customer story

Opus XVI uses modern Mews tech to boost its historical legacy and unique stays

About Opus XVI

Operational success driven by an intuitive hospitality cloud

Challenge

Solution

Result

Three weeks to go live and achieve exceptional results

Challenge

Solution

Result

Integration spotlight

Oaky

Atomize

See more customers like this

Be the next success