Opus XVI uses modern Mews tech to boost its historical legacy and unique stays
This luxurious hotel in Bergen, empowered by Mews technology, provides a fully automated guest journey while hitting its main targets.
Opus XVI customer story
increase in RevPAR
67%
from 2021 to 2022
increase in ADR
34%
from 2021 to 2022
to go live
Three weeks
About Opus XVI
Owned by the relatives of the famous Norwegian composer Edvard Grieg, Opus XVI is a luxurious hotel located in the heart of Bergen. Once a protected bank, the building is a local landmark hosting 65 individually designed rooms, along with a restaurant and bar. Just like the great composer, its chefs draw inspiration from nature, sourcing the ingredients from local farms and the sea.
Rich historical legacy flows through the hotel’s opulent architecture. Chandeliers and majestic marble columns make a stunning backdrop for weddings, conferences and family celebrations alike. Cultivating a unique experience with every service and guest interaction, Opus XVI is ideal for travelers who want to truly connect with their destination.
“We looked for a modern hospitality cloud to help us preserve our hotel’s historical legacy and inspire our guests to embrace it. Mews took away the operational burden so that we could focus fully on delivering once-in-a-lifetime guest experiences.”
Operational success driven by an intuitive hospitality cloud
Challenge
Opus XVI’s goal to provide remarkable guest experiences was limited by a legacy property management system which lacked modern tools and was restrictive when it came to hotel tech integrations.
Solution
By embracing an innovative hospitality cloud, Opus XVI made significant improvements across their KPIs. Since the Mews platform is easy to use and helps to automate daily operations, staff can focus on what really matters: ensuring a unique guest experience inspired by the hotel’s rich historical legacy.
Result
• 67% increase in RevPAR from 2021 to 2022
• 34% increase in ADR from 2021 to 2022
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Three weeks to go live and achieve exceptional results
Challenge
Transition to a new hospitality cloud had to be easy and seamless so that Opus XVI could continue achieving exceptional results.
Solution
Working closely with the property’s key stakeholders, the Mews Implementation Team ensured that Opus XVI would go live within three weeks. Onboarding excluded any complicated, time-consuming hardware installations, and the staff had access to Mews University which helped them get up to speed and quickly embrace their new system.
Result
• Three weeks between welcome call and go live
“Music is an essential part of Opus XVI. Grieg was a master of originality and individuality, so it’s great to see those qualities echoed in our PMS too. Mews has a harmony to it that allows work to flow naturally and helps us cultivate a luxurious experience. It inspires us to stay ambitious.”
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Ready to take the first step towards a more efficient, flexible, guest-centric approach to hospitality?