Capabilities
Mews Operations
The control centre for front office and back office staff with smart automation
Mews Guest Journey
A connected guest experience that’s memorable as well as modern
Mews Payments
Make every payment fast, secure and automatic
Mews Business Intelligence
Tools for better understanding your business
Mews Marketplace
Hospitality’s biggest marketplace of apps and integrations
Mews Open API
The power to easily connect your tech to Mews
By property type
The Swiss hotel and apartment brand boost their KPIs while surpassing guest expectations.
27% higher occupancy
(Jan-May 2023 vs Jan-May 2019)
9% RevPAR increase
(Jan-May 2023 vs Jan-May 2019)
€51 average upsell amount
through online check-in (breakfasts)
“What’s great about Mews is that it makes life easier for both our team and our guests. There is much less admin to take care of and our guests have more choice throughout their stay.”
Diana Roy
Revenue & Distribution Manager, welcome hotels
Onboarding with a new hospitality cloud can be stressful and time-consuming if it’s not done properly.
Mews has a thorough and efficient implementation process to get hotels and their teams up and running as quickly and smoothly as possible. Because Mews is cloud-native, no costly onsite installations are needed, while Mews University provides bespoke online learning paths for each job role.
• One week from welcome call to going live at Hotel Allegra Lodge
• One week from welcome call to going live at Hotel Welcome Inn
Guests expect to be able to check in quickly and digitally, whether that’s pre-arrival or at the hotel.
As well as traditional front desk check-ins, guests at welcome hotels can check in online through Mews Guest Journey. As well as cutting down queues at reception, it provides an effective upselling opportunity for breakfasts. Guests can also choose to check in or check out using a Mews Kiosk upon arrival or departure, ensuring staff have more time with those guests who need their support.
• €51 average upsell amount through online check-in
• 9% RevPAR increase (Jan-May 2023 vs Jan-May 2019)
“The variety of integrations is impressive, and it’s very easy to connect them. It helps us to be agile and work with the best hospitality tech.”
Diana Roy
Revenue & Distribution Manager, welcome hotels
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"We have been with Mews for several years and you can see how they’ve helped us to perform consistently well. Occupancy, revenue, guest satisfaction: it’s all there in the data"
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9Hotel Collection
Belgium, France, Italy, Portugal, Switzerland
"The legacy PMSs haven’t moved on in the last 10 years. The decision to move to Mews was very easy because you provided what we needed and saw lots of potential too"
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harry's home
Austria, Germany, Switzerland
"Our checkout time has gone from 5 minutes to 2 minutes, easily"
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Opera Hotel Zürich
Switzerland
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