Elevating luxury hospitality together

Mews x Design Hotels

With smart automation, unmatched flexibility and deep guest insights, Mews helps Design Hotels deliver meaningful moments at every step of the guest journey.

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Trusted by over 12,500 of the world’s best hospitality brands, including leading soft brands.

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Why Design Hotels chose Mews

With the most advanced and unified technology, Mews simplifies and automates hotel operations from front of house to back office, giving you more time to focus on guests and maximize revenue.

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Be the next Design Hotels success story

See how leading hotels use Mews to enhance every guest experience

“Guests should have the freedom to engage with a property in the way that suits them best – Mews solutions like online check-in help guests to tailor their journey, which ultimately makes them happier.”
Carla Apicella
Hotel Manager
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Boundary London

Know your guests better than ever before

Guest-centric solutions give you a 360-degree view of customers, helping to strengthen guest loyalty and increase revenue through meaningful personalization.

Recognize and reward loyal guests with a seamless Synxis Loyalty and Marriott Bonvoy integration
Personalize every touchpoint with unified guest insights from PMS, POS and loyalty programs
Drive personalization and upsells with AI Smart Tips
Give guests a personalized, warm welcome with flexible check-ins (online, in-person with a glass of wine and tablet, or tour of your property)

Automate operations and elevate service

Free your team from time-consuming tasks, enhance your guest experience and run your hotel more efficiently with smart automation – from frictionless payments to real-time housekeeping updates.

Save 10 hours per week by automating end-to-end operations
Make every transaction seamless and secure – from booking to dining and spa charges – with Mews Payments
Boost housekeeping productivity with the Mews Housekeeping App, offering real-time updates, reporting and smart scheduling

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Maximize efficiency and profitability

Gain full visibility and control over your hotel's operations with a centralized dashboard, instant reporting and smart revenue management tools.

Manage bookings, track availability and access different views from a centralized, real-time dashboard
Simplify reporting with instant access to action logs and flexible reports on any device
Optimize revenue with flexible pricing rules, local package rates and integrations with top revenue management providers

Build a tech stack that best suits you – and your guests

With over 1,000 integrations, Mews Marketplace is hospitality’s largest app store, giving you the flexibility to create a tech stack tailored to your hotel.

Direct SynXis and OTA connection – Manage rates, availability and restrictions in SynXis and receive bookings directly in your PMS
1,000+ best-in-class integrations – From spa and dining to in-room entertainment, connect with the best available tools to delight guests
Seamless, no-fee integrations – Easily sync with your existing tech stack with zero integration fees
Open API for total flexibility – Build a future-proof, scalable system that adapts to your hotel's evolving needs

Design Hotels

Sarah Doyle, VP Global Brand Leader

“Fundamentally, hospitality is bringing people into your home, it’s not just a hotel. Mews gives us the tools that allow us more time and headspace to truly connect with our guests.”

Switching to Mews is simple. Here’s how.

Switching to a new PMS can feel like a big leap. But with Mews, it’s a smooth landing. Migrate in as little as 30 minutes on go-live day with minimal downtime and 24/7 expert support.

80%

faster onboarding compared to legacy systems

Deploys in weeks – or even days

Our dedicated team of deployment managers can get you up and running in just a few weeks, so you can start experiencing the power of Mews quickly.

Minimal downtime

Guest profiles, future guest reservations, payments and company profiles all easily transfer from your old PMS right into Mews, so there’s no disruption.

Open APIs

Mews fits with your existing tech ecosystem whichever way works best for you, either via integrations or the platform UI.

Mews University

Learn at your own pace with Mews University, our online, self-guided training module.