Built specifically for Mews, the Custom Booking Engine by Make & Bridge lets you design a branded booking experience that collects the right guest data, supports complex stay patterns, and automates manual steps between teams.
Unlike generic booking tools, it’s a layer built directly on Mews, so you keep all the benefits of your PMS while gaining full control over the booking flow.
Key benefits
- Flexible guest journeys: Configure every booking step to fit your process, from inquiry to payment, so guests provide the right info at the right time.
- Collect more data, automatically: Capture dietary needs, travel details, waivers, and consent forms within the flow, no more scattered emails.
- Reduce operational overhead: Data syncs directly to Mews and your CRM, eliminating manual re-entry and errors.
- Stay on brand: Fonts, colors, and layout fully aligned with your design for a seamless guest experience.
- One connected system: Syncs with Mews, HubSpot, DocuSign to keep everything in sync behind the scenes.
Key features
- Multi-step form capabilities: Break booking or onboarding into clear, guided steps.
- Dynamic calendar pricing: Support long-stay, weekly, monthly, or other timeline rates with custom restrictions like no weekend arrivals or minimum lead times.
- Lead capturing: Capture potential guest contact info if booking is not completed and increase conversion rates.
- Availability calendar: Show real-time availability and restrictions so guests can instantly see which dates are possible, no more retrying or dead ends.
- Upsell at the right time: Customize how and when you present available rooms, upgrades, or add-ons to increase conversions without disrupting the flow.
- Collect custom guest info: Gather extra data such as dietary needs, medical conditions, study details, or travel plans directly during booking.
- Multi-payment options: Accept full payments, deposits, or zero-charge bookings using Mews Payments.
- E-signature integration: Securely collect contracts and waivers through DocuSign.
- CRM integration: Sync structured guest data to HubSpot or your CRM for marketing automation and reporting.
- Multi-language support: Offer localized booking flows for international guests.
- Dynamic order summary: Show guests a clear breakdown of selections, charges, and discounts before payment.
Integration details
- Optional CRM connection to HubSpot or other tools via Make & Bridge’s hospitality integration layer.
- Supports DocuSign for digital contracts and waivers.
Ideal for
- Long-stay residences and co-living operators
- Student housing and hybrid-living properties
- Retreat centers and experience-based stays
- Boutique hotels needing brand control and pre-arrival data collection
Get started
Build a booking experience that feels like your brand and works the way your operation does.
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