The 2027 PMS Buyer's Guide is the definitive hotel PMS comparison resource, written by Hotel Tech Report and sponsored by Mews.
It covers the latest trends in property management systems for 2027, from agentic AI to the expanding role of payments. It also provides a practical framework for evaluating and shortlisting systems as well as reviews and guidance from hoteliers and industry experts.
What's inside?
77% of hoteliers say their PMS is their most important technology, according to Hotel Tech Report. This guide gives you a breakdown of the current PMS market, including your available options and key partners. It's packed with insights and advice from hoteliers and industry experts, from AI to revenue management.
Key trends shaping hotel property management
The guide also explores three key trends set to shape hospitality in 2027:
- Cohesive systems replacing fragmented hotel tech stacks
- Agentic AI as the operational backbone
- Payments as a profit centre
Checklist for building your PMS shortlist
Thinking about changing your hotel technology? You’ll discover the key features to look out for, your priorities by property type, and the right questions to ask on demo calls.
You'll also see real hotelier reviews, the KPIs to define success, and the next steps for PMS change. Everything you need for a true hotel PMS comparison.
