Unfold
Unfold 2023: Big bets in hospitality innovation
Want to know what to invest in and which hospitality innovations you should pursue? This panel discussion considered the balance between expansion and operational success and why strategy matters when scaling.
Online
Webinar highlights
Tools like Chat GPT have hit the mainstream and will affect both the consumer and hotelier
Data should be used to create personalized experiences, including proactive content throughout the guest journey
Tech can fill the labor gap – don’t let the need for profit squeeze out the element of hospitality
Speakers
Matt Welle
CEO - Mews
Stuart W. Grief
Exec VP, Chief Strategy, Innovation and Operating Officer - Forbes
Dimitris Manikis
President & Managing Director EMEA - Wyndham Hotels & Resorts
Margitte Verkruijsse
Director Partner Success - Mews
Shane O'Flaherty
Global Director: Travel, Transportation & Hospitality - Microsoft
James Bishop
VP, Ecosystem & Strategic Partnerships - SiteMinder
