The Word in Hospitality, powered by Mews

Prepare your ears for an engaging blend of compelling conversation, big ideas and a little laughter, all to inspire you to think differently about hospitality and bring out the best in your business.

Latest

No003

20 Aug 2020

THE WORD/Purpose

The theme for the third episode of our The Word in Hospitality podcast is PURPOSE. Purpose is only purpose if it stays with you through challenges. Hear how brands have managed their purpose and messaging through a very challenging year, and the importance of standing for something you and your customers can believe in.

  • Richard Valtr, Mews
  • Chris Penn, The Birch Community and Steel Hotels (ex GM, Ace Hotels)

Previous episodes

No002

14 Jul 2020

THE WORD/Connect

The theme for our second episode is CONNECT. How can brands connect with their audience, particularly during these unusual times, to form meaningful, lasting engagement? And what are the silver linings to be found now we’re forced to disconnect in many instances?

  • ROBECTA MA, AirBnb
  • LEAH ANATHAN, Mews
  • CARA FEDERICI, THE MADISON MELLE AGENCY

No001

8 Jul 2020

THE WORD/Adapt

Every week we pick one topical industry-relevant word for our guests to get their teeth into and share their take on. This week our word is ADAPT - What kind of hospitality industry do we think we’ll have evolved into after this?

  • Calvin Anderson, Domio
  • Charlie MacGregor, The Student Hotel
  • Rami Zeidan, Life House
  • Richard Valtr, Mews

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