Hospitality Management System

Simplify operations. Elevate experiences. And grow your revenue.

Mews is a cloud-native PMS trusted by more than 12,500 properties around the world. Automate manual tasks, personalize guest experiences with AI, and increase your property's revenue - all from one intuitive platform.

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Glamping
Hostels
Serviced Apartments (1)

Hotels

Groups & Chains

Hybrid

Glamping

Hostels

Serviced Apartments

Our hospitality management system powers over 12,500 of the world’s best hospitality brands. See our customers

Locale Apartments - USA
The Social Hub
Leven Manchester - EN
Airelles
Boundary London - EN
The Neighborhood Hotel - US
The Dylan – EN
Good Hotel - EN
Finn Lough hotel - EN
The Laundry Rooms - Canada
YHA - AU
Cornwall Hotel Collection - EN
Ligula
Les Rouches Rouges

Why more than 12,500 customers love Mews

Check out these real-world customer benefits after switching to Mews Property Management System.

45%

increase in direct bookings with Mews
Booking Engine.

39%

increase in RevPAR with the addition of automation in place of manual tasks.

70%

average RevPAG increase offering
relevant upsells and offers.

93%

reduction in calls from housekeeping to front desk.

5 minutes

saved per check-in by offering self-service options.

100%

automated payments by Mews customers using Mews Payments.

Why hoteliers
choose Mews

Cloud-native
(not just cloud-based) 

We believe you should be free to focus on guests, not worrying about security, downtime, laborious tasks for an IT department, or delayed updates. 

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Platform updates are applied instantly 

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Best-in-class security 

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Access anytime, anywhere, from any device 

01

More ways to diversify revenue

Your hotel is more than bedrooms. That's why Mews gives you more ways to generate revenue while you save time and improve guest experiences.

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Bookings from hours to days to months

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Manage spaces like parking or meeting rooms in your PMS

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True data on when and how guests use services like breakfast

02

Easy to learn. Intuitive to use.

We think technology should work with you - not force you to work around it. Mews is so easy to use that staff can learn it in a few days, taking (some of) the stress off staff turnover.

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Intuitive interface

Automation

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Interactive dashboards

03

Embedded payments: seamless, secure, reliable

Give your guests and staff a frictionless payment experience. As a fully embedded payment processing platform, Mews Payments lets guests pay at any point from booking, in-stay to check-out and ensures unified timely reporting.​

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Automation saves time and reduces manual errors

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Embedded terminals tokenize card data for one-click purchases

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PSD2 compliance for best-in-class payment security

04

“The interface is so simple to use – it empowers our team to work faster and impress guests.”

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Sales Manager, Maison Mere

“As a smaller hotel, we really have the chance to connect with our guests on a deeper level."

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Managing Director, The Chloe

Mews Payments is saving us 10 hours a week of tedious admin work.”

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General Manager, Good Hotel

“Since moving to Mews, we’ve been able to transform our tech stack.”

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Hotel Director, Hotel Oderberger

“Mews Kiosk is a fantastic solution for independent hotels like us.”

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Owner, Hotel Relais de la Côte d'Or

"Mews proves that property size is no impediment to tech-led, guest-centric hospitality.”

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Co-Director, Lenk Lodge

“Payments - it’s truly one of the strengths of Mews.”

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Deputy CEO, Machefert Group

"Now we do most of the training digitally.”

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Director of Profit, Strawberry

“With Mews, we can integrate with thousands of providers that we couldn’t access previously.”

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CEO, Lark Hotels

"I quickly saw the potential in Mews as the fastest-developing PMS.”

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CTO, Meiser Hotels

“Mews is more than just a tech company; it's really a mindset.”

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Head of Digital & Distribution, JO&JOE

“During the demo I said I can’t believe it!”

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CEO / Co-Founder, Hotel BIG MAMA

“Mews is a big part of our transformation, as it gives us the power to be more agile.”

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CEO, YHA Australia

“Online check-out cut the queues and let our team focus on the guests who need us.”

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Front of House, Clink Hostels

“We’re not only seeing a high number of direct bookings, but also a significantly higher booking value.”

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Manager, Auberge Adveniat

“We can finally create customized guest journeys that are true to our unique brand.”

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Sales Director, Samesun

“Mews has enabled us to create a world class, guest-centric ecosystem.”

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CEO, Haka House

"Mews Payments was a game changer. Automation and top-notch security create a much smoother and faster experience."

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Head of Operations, TOC Hostels

“Automation is such a game changer in the world of serviced apartments.”

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Revenue Manager, Revelton Suites

“The creative and flexible solutions were unlike anything else we had seen.”

Roost Apartment Hotel

Operations, Roost

"Mews is at the heart of our tech stack, the central point of all of our technological tools.”

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Co-Founder and COO, Edgar Suites

“We landed on Mews because of the Open API.”

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CEO, The Laundry Rooms

“Mews allows us to optimize occupancy e.g. between two long stays, we can have a short stay.”

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Information Systems Manager, Kley

“The training at Mews University is seriously impressive.”

The Regent sets a new standard for tech-powered aparthotels using Mews Website body image 4 1352 x1076-50

Managing Director, The Regent

Customer support the way it should be 

Fast, friendly, 24/7 support in multiple languages. Use our self-service help center or get premium, personalized service, we're here for you. 

  • Two tiers of support to choose from plus 24/7 emergency help lines for critical issues
  • AI chatbot, digital ticket submission or live chat (with Premium plan) get you the help you need fast
  • Local support teams in the US, Europe and Australia, available around the clock 
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Learn more with Mews

Our latest insights, guides and reports to help you solve your business challenges.

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Get started in three easy steps

01

Schedule a 30-minute call with a Mews expert. 

02

Get a personalized demo and see what Mews can do for you.

03

Expert onboarding to get you earning revenue in no time.