About EMA House
EMA House is a mixture of hotel suites and serviced apartments, with six prime locations around Zurich’s city centre. All rooms benefit from hotel service, such as an e-concierge and regular housekeeping, and guests typically stay for long periods of time, a reflection of the high-quality care that EMA House provides.
Jonathan Anthamatten, General Manager at EMA House, used Mews in the previous property he worked in. He knew that they could improve the guest experience for their 60,000 annual guests by relieving pressure on staff, make big time savings through connectivity and automation, and introducing more guest-facing features.