About Mola! Hostel and apartments
Mola! are different because they operate two different properties in the same location in Madrid: a hostel and apartment suites. Both operations are run like a family business with a touch of the boutique, and the 60,000 annual guests are always made to feel at home, whether they’re staying for a night or a month.
Mola! needed a solution that complemented their hybrid model and would help staff to improve operational performance. The priorities were a faster check-in process to reduce the long reception queues, and more agile and accessible reporting to help the business grow.