Revelton Suites grows rapidly while boosting efficiency and revenue
The tech-savvy aparthotel brand boosts operational efficiency and revenue through Mews.
increase in RevPAR
(Oct-Dec of 2021 vs 2022)
online check-in rate
Guests spend an average of
on add-ons and upsell
As they operate in multiple countries across Europe, Revelton Suites needed a way to streamline and centralize their operations.
After embracing Mews Hospitality Cloud, Revelton Suites saw impressive growth and results. Automating daily operations with an efficient and flexible tech stack allowed the Revelton Suites team to take their operational success to new heights.
• 78% increase in RevPAR (Oct-Dec of 2021-2022)
• 72% increase in ADR from 2021 to 2022
• 144% increase in revenue (Oct-Dec of 2021-2022)
Revelton Suites wanted to set up a self-service journey that would get guests to their rooms faster without any onsite admin.
Mews Booking Engine makes it easy for guests to choose a room and personalize their stay by adding any extras, which boosts average spending. Online check-in and check-out further enhance a seamless guest journey. Cutting onsite admin helps Revelton Suites build meaningful connections with guests and eliminates the stress of being delayed when arriving or leaving. These guests also spend more on average during their stay.
• 27.8% online check-in rate
• Guests spend an average of €47on add-ons and upsell
• 9% conversion rate with Mews Booking Engine (industry average is 3.3% for independent hotels)
There is a growing demand for an invisible payment experience. Instead of providing card details repeatedly, guests want to do it once and let hotels handle the rest – securely and responsibly, of course.
Mews Payments handles transactions automatically without having to present cash or a card. For Revelton Suites guests, this ultimately means improved security, efficiency and convenience. Individual payments are actioned with a single click, reducing the likelihood of errors and freeing up much more time for staff. Automation means better inventory management, too – every payment is automatically reflected in Mews Hospitality Cloud.
• 100% payment automation through Mews Payments
• 0.04% chargeback rate (travel industry average is 0.5%)
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