Capabilities
Mews Operations
The control centre for front office and back office staff with smart automation
Mews Guest Journey
A connected guest experience that’s memorable as well as modern
Mews Payments
Make every payment fast, secure and automatic
Mews Business Intelligence
Tools for better understanding your business
Mews Marketplace
Hospitality’s biggest marketplace of apps and integrations
Mews Open API
The power to easily connect your tech to Mews
Mews POS
Tap into the power of intuitive technologies for your hotel restaurant operations
By property type
The tech-savvy aparthotel brand boosts operational efficiency and revenue through Mews.
78% increase in RevPAR (Oct-Dec of 2021 vs 2022)
27.8% online check-in rate
Guests spend an average of €47 on add-ons and upsell
“As the central hub for all our operational activities, Mews has been crucial in helping us provide our guests with a modern, self-service stay and supporting our pan-European growth.”
Karina Teras
Revenue Manager, Revelton Suites
As they operate in multiple countries across Europe, Revelton Suites needed a way to streamline and centralize their operations.
After embracing Mews Hospitality Cloud, Revelton Suites saw impressive growth and results. Automating daily operations with an efficient and flexible tech stack allowed the Revelton Suites team to take their operational success to new heights.
• 78% increase in RevPAR (Oct-Dec of 2021-2022)
• 72% increase in ADR from 2021 to 2022
• 144% increase in revenue (Oct-Dec of 2021-2022)
Revelton Suites wanted to set up a self-service journey that would get guests to their rooms faster without any onsite admin.
Mews Booking Engine makes it easy for guests to choose a room and personalize their stay by adding any extras, which boosts average spending. Online check-in and check-out further enhance a seamless guest journey. Cutting onsite admin helps Revelton Suites build meaningful connections with guests and eliminates the stress of being delayed when arriving or leaving. These guests also spend more on average during their stay.
• 27.8% online check-in rate
• Guests spend an average of €47on add-ons and upsell
• 9% conversion rate with Mews Booking Engine (industry average is 3.3% for independent hotels)
“Automation is such a game changer in the world of serviced apartments. Our guests are happy, and we save time and money – Mews is the best at making even the most complex operations easy and efficient.”
Karina Teras
Revenue Manager, Revelton Suites
There is a growing demand for an invisible payment experience. Instead of providing card details repeatedly, guests want to do it once and let hotels handle the rest – securely and responsibly, of course.
Mews Payments handles transactions automatically without having to present cash or a card. For Revelton Suites guests, this ultimately means improved security, efficiency and convenience. Individual payments are actioned with a single click, reducing the likelihood of errors and freeing up much more time for staff. Automation means better inventory management, too – every payment is automatically reflected in Mews Hospitality Cloud.
• 100% payment automation through Mews Payments
• 0.04% chargeback rate (travel industry average is 0.5%)
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"Mews provides a much better online booking experience for our guests and a more intuitive rate set up system, giving us increased ability to compete with online OTAs"
Retreats Group
United Kingdom
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"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal"
Leven Manchester
United Kingdom
"The bottom line is you can save time and you can save money"
Your Apartment
United Kingdom
