Capabilities
Mews Operations
The control centre for front office and back office staff with smart automation
Mews Guest Journey
A connected guest experience that’s memorable as well as modern
Mews Payments
Make every payment fast, secure and automatic
Mews Business Intelligence
Tools for better understanding your business
Mews Marketplace
Hospitality’s biggest marketplace of apps and integrations
Mews Open API
The power to easily connect your tech to Mews
Mews POS
Tap into the power of intuitive technologies for your hotel restaurant operations
By property type
The UK luxury hotel group boost RevPAR and guest engagement by moving to Mews.
33% online check-in rate
at Roch Castle
32% increase in RevPAR
over first three months with Mews
133% higher RevPAR
for direct bookings compared to OTAs
“Mews provides a much better online booking experience for our guests and a more intuitive rate set up system, giving us increased ability to compete with online OTAs.”
Emma Bowen
General Manager, Retreats Group
Although channel managers are important for reaching a wide audience, Retreats Group wanted to better compete with OTAs and drive more profitable direct bookings.
Mews Booking Engine is available as standard for every Mews property. Its intuitive, sleek design makes it easy for guests to book, reducing the amount lost through OTA commission. Setting up different room rates and bookable extras is fast and simple for the Retreats Group team, allowing guests to choose between packages such as wellness experiences and exclusive use of the castle. And of course, all inventory is updated immediately.
• 133% higher RevPAR for guests who booked through Mews Booking Engine compared to OTAs
• Multiple rates and extras for each property and room type
• 3.7% booking engine conversion rate (industry average is 3.3%)
Legacy hospitality systems can be complicated to use, with important information housed in different areas of the platform.
There are a number of modern, easy-to-use dashboards in Mews, the most important of which is the dashboard that serves as the hub for daily operations. From this single screen, the team can immediately see the live status of daily tasks, reservations, and housekeeping, making it easy to plan and manage workload. There are also quick links to reports and guest profiles, and this quick navigation is a big time saver for staff.
• One to two hours save everyday through automation and more streamlined processes
• A fast, cloud-native solution means no waiting or long load times when accessing data or checking guests in
“Mews has made day-to-day life in reception much easier. It’s really helpful that it’s a cloud-native system as our team can access it from anywhere.”
Elise Christopher
Reception Manager, Retreats Group
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"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal"
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Leven Manchester
United Kingdom
"The bottom line is you can save time and you can save money"
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Your Apartment
United Kingdom
"Mews Payments is saving us 10 hours a week of tedious admin work"
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Good Hotel
United Kingdom
